Description
Summary:
Seeking an experienced individual for part-time Mac helpdesk support, assisting clients with hardware and software troubleshooting and maintenance.
Highlights:
1. Opportunity for remote Mac helpdesk support
2. Focus on supporting Apple Macintosh computers for clients
3. Utilize Addigy's MDM platform for MSP offerings
Mac computer consulting firm seeks an experienced individual to assist in supporting its clients in the NYC metro area. The part-time, subcontractor work (1099) entails remote Mac helpdesk support. However, residing in the NYC metro area and able to provide onsite support as needed, is also a plus. The role includes responding to various support requests and the use of Addigy's MDM platform for the firm's MSP offerings. Client support occurs during business hours, Eastern time. Candidate should have a flexible schedule and other work to supplement this part-time role.
A minimum of 3 years professional experience is required supporting Apple Macintosh computers regarding the installation, troubleshooting and maintenance for both hardware and software. Experience with business and creative apps is required and experience with Ubiquiti/UniFi networking devices is a plus.
Please provide a resume or link to your LinkedIn profile, list all Mac certifications, and be able to provide a minimum of 3 references.