Description
Summary:
Seeking a highly dependable IT Support Technician to provide first-level technical support for hardware, software, and network equipment in a fast-paced environment.
Highlights:
1. Provide first-level technical support for hardware and software
2. Troubleshoot Windows, PC hardware, and network issues
3. Opportunity to assist with server and network equipment maintenance
IT Support Technician (Long Beach)
IT Support technician needed for day to day first level support of a general
contractor engineering company in Long Beach.
Job Summary
Job Duties include but are not limited to:
• Provide first level technical support at the Corporate Office and remote
locations.
• Hardware and software support on desktop computers & laptops, software
applications, printers & scanners, uninterruptable power supplies, IP
deskphones, mobile phones and related technologies.
• Installation and testing of computer system and peripherals.
• Employee will also periodically assist in the maintenance and testing of servers,
and associated network equipment.
• Maintain documentations.
• Perform other duties as assigned during down time such as data entry, filing,
etc.
• Occasional after-hours and weekend work expected.
Qualifications
• Must be highly dependable.
• Possesses excellent customer service and communications skills.
• Possesses an ability to interpret complex technical information for non-technical
audiences.
• Must have experience troubleshooting Windows Operating systems, PC
hardware, virus and malware removal, Microsoft Office, smartphones and
tablets, have knowledge of basic business network and technology in general.
• Ability to follow direction, problem-solve and prioritize in a fast-paced
environment.
• A college diploma, or a high school diploma with 2 plus years of related
experience, or trade degree in a related field.
• Computer Science related major and/or programming skills is a plus.
• Able to lift 50lbs.
• Clean driving record.
This is a Full time position reporting to the IT Manager and will have
responsibility of first line support.
If you don't have any actual hands-on experience, you need not apply.
Medical/Dental/Vision Benefits
PTO
Please submit your resume and cover letter including your salary history.