Description
Summary:
This role provides business solution infrastructure and end-user support for a call center, offering excellent upward mobility within a growing company.
Highlights:
1. Excellent upward mobility
2. Visible, direct hire opportunity
3. Continuous learning of new technologies
IT Support Associate job in Glendale, CA. In this role, you will be responsible for providing business solution infrastructure support and end-user support for a call center. This is a very visible, direct hire opportunity with a growing company and has excellent upward mobility.
• 1+ year experience in maintaining laser printers
• 1+ year experience with Cisco/networking and either Linux and/or Microsoft
• High School or equivalent diploma
• 1+ year of practice in the set up and installation of computer and networking equipment in a professional environment
Responsibilities include, but are not limited to:
• Allocating, maintaining, and troubleshooting of IT equipment used in our facilities.
• Continuous learning of new technologies.
• Microsoft hardware (installation) or other IT industry standard certifications
• Experience troubleshooting integrated and interdependent computer systems
• Experience maintaining printers, troubleshooting, PCs, scanners, and portable headsets
• Ability to prioritize work based on department and production objectives
• Good communication skills
• Ability to work, prioritize and make decisions independently in a fast-paced production environment
Benefits:
• Paid sick leave
• Employee supplemental insurance package
• Employee discount program
• Immediate Hire