Description
Summary:
Join a technology company focused on employee growth and satisfaction, supporting East Coast and global clients with hands-on technical solutions.
Highlights:
1. Prioritizes growth, satisfaction, and long-term well-being of the team
2. Opportunity to build technical skills and grow within the company
3. Hands-on role solving technical issues in the real world
Founded in 2009, Hybridge is an employee-focused technology company based in Silicon Valley with a growing office in New York City. We serve hundreds of clients—primarily in the venture capital and private equity sectors—who stay with us for one simple reason: our people.
We’ve never had layoffs, and we prioritize the growth, satisfaction, and long-term well-being of our team.
While most of our client base is in Silicon Valley, we also support a growing number of firms in NYC. This role supports our East Coast clients onsite as well as our global clients from our Bryant Park office. The position involves a mix of client on-sites and office-based support.
We’ll help you build your technical skill set and grow within the company, but you should already have some experience with:
- Mounting and installing TVs, displays, cameras, and related A/V equipment
- Comfortable using drills, setting drywall anchors, using ladders, etc.
- Basic configuration and support for Windows and macOS
- Google Workspace or Microsoft 365 support
- Troubleshooting office equipment like printers, docking stations, and peripherals
- Handling physical cabling (Ethernet, HDMI, power) and basic low voltage wiring work
- Communicating clearly and professionally with clients and teammates
- Working independently in the field with strong attention to detail
Bonus experience (not required but helpful, we'll teach you this if you don't know it already):
- Setting up and supporting Zoom Rooms and other video conferencing systems
- Experience working in a Managed Service Provider (MSP) environment
- Exposure to networking gear such as Cisco Meraki
You’ll enjoy this role if you like:
- Being hands-on — physically setting up systems and getting things working
- Solving technical issues in the real world
- Moving around — visiting clients, working in different spaces
- Working with a team that values communication, reliability, and curiosity
- Helping users get the most from their tools and technology
This is a full-time role with a comprehensive benefits package: excellent health benefits with zero copay, 100% matching 401(k), free snacks and soda, mobile phone monthly credits, etc.
This is a 100% in-person position in Midtown Manhattan — remote/hybrid work is not available.
Must currently live within 60 minutes commute of Bryant Park — relocation is not offered.
Must be fully legal to work in the US — no visa or other immigration sponsorship is available.