Description
Summary:
This shift position involves monitoring telecommunications services, responding to customer inquiries, and managing equipment status.
Highlights:
1. Opportunity for growth for candidates with technical skills
2. Engage in critical TV network and alarm system monitoring
3. Develop communication skills through customer interaction
TV Network Monitoring Center Operator is a shift position in charge of monitoring telecommunications services , including :
- Watch TV Monitors displaying TV Channels
- Use computer based monitoring and alarm systems
- Answer telephone calls from customers
- Answer emails regarding issues on services
- Check equipment status based on remote instructions from engineers
- Write end of shift reports
Good communications skills required
Fluent English
Basic Computer knowledge required
Candidates with technical skills will have opportunity for growth