Description
Summary:
MANTECH is seeking a motivated Technical Director to join their Service Design and Engineering Team, responsible for improving service delivery and integrating best commercial practices.
Highlights:
1. Opportunity to build a roadmap for improved Service Delivery across platforms
2. Communicate and collaborate with key stakeholders for end-to-end solutions
3. Participate in opportunity for improvement efforts to enhance services
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MANTECH seeks a motivated, career and customer-oriented Technical Director to join our Service Design and Engineering Team in San Antonio TX.
Responsibilities include but are not limited to:
Reviews current technology capabilities and builds a roadmap for improved Service Delivery across several different technology platforms for the extended enterprise.
Communicates and collaborates with all key stakeholders on ways to integrate best commercial practices for end-to-end solutions to Corporate Services.
Contribute to the production of Technical Insertions, Statement of Work, and Preliminary Technical Board reviews.
Participate in opportunity for improvement efforts to improve services
Identify and execute improvement efforts and participate in special program efforts as required
Host program and customer meetings and interface efforts for Frame and Program success as required
May have the opportunity to travel as required to meet program objectives
Serve on a team of regionally based Technical Directors (3-6) performing similar duties, with regional-based responsibilities as well
Minimum Qualifications:
10+ years of experience in technical support, design and oversight roles in the Information Technology field leaning towards Cloud Solutioning, automation mechanisms or developing engineering concepts
Bachelor’s Degree, preferably in Engineering, Mathematics, Business or other applicable/technical degree an additional 6 years of experience may be substituted for education.
Experience conveying very technical concepts to non-technical individuals in both verbal and written formats
Possess or willingness to learn the Managed Services environment and Cloud Engineering Integration.
Five years working in a team environment or leading a team
Preferred Qualifications:
CompTIA Security+ CE certification
5 years of Managed Service experience
Snow and/or Jira Ticketing experience
Clearance Requirements:
Must have a current/active TS/SCI w/ Poly
Physical Requirements:
Must be able to be in a stationary position more than 50% of the time
Constantly operates a computer and other office productivity machinery, such as a computer
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
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