Description
Summary:
MANTECH seeks a motivated, career and customer-oriented Senior Network Engineering Manager to manage and design network infrastructure, provide Tier III support, and communicate effectively with diverse audiences.
Highlights:
1. Manage and design network infrastructure
2. Provide Tier III engineering support globally
3. Communicate effectively with technical and non-technical audiences
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MANTECH seeks a motivated, career and customer-oriented Senior Network Engineering Manager to join our team in Annapolis Junction, MD.
Responsibilities include but are not limited to:
Manage and design, documentation, installation/implementation, testing, perform problem isolation and resolution of network errors.
Install data and voice cables for business cable television and router/switched systems and grade existing cable television and internet systems
Provide Tier III engineering support to a globally distributed services team in geographically dispersed customer locations.
Work flexible hours, staying until the job is completed (mission is restored).
Conduct site surveys, prepares configuration capture (documents) computers, networking devices, and various peripheral equipment impacted by the cable plant.
Communicate effectively with a wide variety of technical and non-technical audiences, including customers, team partners, and other staff members.
Travel is required in support of service requirements ~10-20%. This position also offers opportunities to support other bodies of work, at different locations, and to travel both CONUS and OCONUS (no hostile areas).
Execute Tier 3 LAN and WAN support across multiple domains and locations both CONUS & OCONUS using standard enterprise tools.
Minimum Qualifications:
Bachelor’s degree with 15+ years experience. 2 years of experience may be substituted for education
Must hold a current 8570 compliance Level II certification such as Sec+ CE or CCNA
Possess the skills to track, analyze and monitor technology performance metric and Network modernization.
Manages and provides subject matter guidance to the team, associates, colleagues and/or customers.
Experience with Cisco
Experience with LAN, WAN, and voice networks.
Experience with routers, switches, and crypto devices
A working knowledge of cyber infrastructure, networking protocols, with a thorough understanding of TCP/IP
Preferred Qualifications:
Experience with customer ticketing systems such as ServiceNow
Experience in a technical role with an understanding of IT equipment and service life as well as planning and implementation of equipment replacement
Experience with large scale enterprise IT contracts
Clearance Requirements:
Must have a current/active TS/SCI w/ Poly
Physical Requirements:
The person must be able to handle cable of varying lengths, widths and weights and the associated equipment. The person in this position must be able to remain in a stationary position 50% of the time, occasionally moving about inside the office to collaborate with other leaders/teams, use standard office automation equipment, and virtual communication, which may involve delivering presentations.
Able to lift at least 30 pounds.
Working both indoor and outdoor environments.
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