Description
Summary:
Seeking a proactive, customer service-oriented, and persistent problem-solver to provide dedicated on-site IT support for a long-term client.
Highlights:
1. Opportunity to build strong client relationships
2. Focus on consistent, dedicated client support
3. Engage in persistent problem-solving
Resource One, Inc. is a local managed service provider (MSP) located in Beaverton, OR. We serve fantastic clients all over Oregon, Washington, and beyond. We're looking to add a systems administrator to our team!
This role is unique. Its primary purpose is to be boots-on-the-ground support for a long-term client with headquarters in Kalama, Washington. They prefer in-person support, and this role will serve as the primary on-site IT technician at their location(s) three days per week. The other days will be hybrid. This is a perfect role for someone who values consistency and building relationship with the client.
We need someone who is proactive, customer service-oriented, and a persistent problem solver. If this describes you well, please keep reading.
Do you have:
- 4 years' in Information Technology field?
- Prior MSP experience?
- CompTIA A+, CompTIA Network +, CompTIA Server+ Certifications or similar experience?
- Microsoft M365 management experience?
- Proficient understanding of Microsoft Office?
- Excellent customer service skills?
- A valid Oregon or Washington driver's license, reliable vehicle, and proof of auto insurance?
Can you:
- Maintain confidentiality?
- Work onsite?
- Agree to participate in on-call rotation?
If you meet the above minimum requirements and are interested in more information, please send us your resume and cover letter.
*During onboarding, employees must work Monday through Friday from our Beaverton office for training. After onboarding is completed, this systems administrator will be expected to work onsite in Kalama, Washington 2-3 days per week and elsewhere as-needed. Hybrid work is an option when there isn't a scheduled client engagement.