Summary: The Senior Network Engineer maintains, plans, and upgrades the company network, oversees monitoring and incident response, and provides customer support. Highlights: 1. Oversee network device monitoring and incident resolution 2. Engineer and plan network upgrades for expanded functionality 3. Manage network infrastructure and support field operations The senior network engineer's primary duties revolve around maintaining, planning, and upgrading the company network. They also oversee network monitoring and incident response, as well as customer support. They should be capable of handling any task assigned to their department. Role and Responsibilities Oversee monitoring of all network devices to ensure rapid response to issues When issues are found on the network, resolve them, or assign tasks to appropriate individuals to resolve Maintain current network equipment, plan for upgrades, and implement changes to the network as needed Oversee customer support, making sure that issues are handled properly Ensure trouble tickets are generated, updated and closed properly Ensure that customer issues are handled in a timely manner, and resolved to customer satisfaction Engineer and plan for network upgrades to expand the footprint of our network, as well as add functionality Manage and assign network addresses in an organized and efficient manner Research and test new equipment before it can be installed on our network Generate and update network diagrams, documentation, and processes Responsible for data center locations, ensuring that they are organized and well implemented Provide operational support to field operations personnel as needed Assign tasks and duties to employees in network operations department Complete and maintain company paperwork and documentation as required Responsible for systems administration Perform other duties as requested by supervisor Qualifications and Education Requirements Strong networking knowledge of frequently used protocols and equipment using in an ISP environment Ability to effectively troubleshoot network issues Ability to lift and carry 50lbs frequently throughout the day Ability to work weekends, evenings, holidays, and overtime as needed Ability to work on-call schedule as needed Valid driver’s license with good driving record Preferred Skills Networking certifications Experience with fixed microwave equipment Experience with Mikrotik/whitebox switching/IPInfusion/Ciena/MPLS/VPLS/OSPF/BGP/MEF Strong organizational skills Project management skills Low voltage license or experience Experience with hand tools and power tools Compensation Based on experience Job Type: Full-time Benefits: Dental insurance Employee discount Health insurance Paid time off Tuition reimbursement Work Location: In person
Craigslist · HR
Craigslist · HR
