Description
Summary:
INFOTECH Management seeks a Mid-Level Field Desktop Engineer to provide onsite IT support for business clients.
Highlights:
1. Provide onsite desktop and end-user support for business clients
2. Troubleshoot hardware, software, printer, and connectivity issues
3. Work independently while providing excellent customer service
Compensation: $50.00 per hour
Employment Type: Independent Contractor (1099)
Experience Level: Mid-Level
INFOTECH Management is seeking a Field Desktop Engineer to provide onsite IT support for business clients throughout DC Metro Area.
Responsibilities:
Provide onsite desktop and end-user support
Install, configure, and troubleshoot Windows 11 Professional workstations
Support Microsoft 365 applications including Outlook, Word, Excel, Teams, and OneDrive
Perform workstation deployments, upgrades, and replacements
Troubleshoot hardware, software, printer, and connectivity issues
Assist with user account setup and password resets
Troubleshoot basic network connectivity issues, including TCP/IP, DHCP, DNS, Wi-Fi, routers, and switches
Document work performed and communicate status updates to clients
Work independently while providing excellent customer service
Required Skills:
Strong knowledge of Windows 11 Professional
Experience supporting Microsoft 365 / Office 365
Basic networking knowledge
Experience troubleshooting desktops, laptops, printers, and peripherals
Strong communication and problem-solving skills
Ability to work independently in client environments
Reliable transportation and valid driver's license
Ability to lift and move computer equipment when necessary
Preferred Qualifications:
Experience with Active Directory and Microsoft Entra ID (Azure AD)
Experience with Microsoft Teams and OneDrive
Experience supporting small and mid-sized business environments
CompTIA A+, Network+, Microsoft certifications, or equivalent experience
Compensation:
$50.00 per hour
1099 Independent Contractor position
Flexible schedule based on project and client needs
Weekly or bi-weekly payment
Requirements:
Must have your own reliable transportation
Must have a laptop and basic IT tools
Must complete and submit a W-9 form before starting work
Must be legally authorized to work in the United States
Service Area:
Work will primarily be performed at client locations in DC Metro Area.
Please send your resume, certifications (if any), relevant experience, and contact information for consideration. Looking to hire immediately.