Summary: Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program, delivering empathetic, tech-enabled service during peak season. Highlights: 1. Be your own boss 2. Choose when and to whom you provide support services 3. Set your own schedule Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season. If you are someone who thrives on delivering clarity and calm during high-demand seasons, this opportunity is built for you. To learn more and apply, please visit: https://join.liveops.com/job/tax-product-support-specialist-independent-contractor/?utm_source=craigslist&utm_medium=jobboard&utm_campaign=craigslistatlantataxmarch2026 As an Independent Contractor, you will: --Be your own boss --Choose when and to whom you provide support services --Set your own schedule --Provide a distraction-free home office --Provide your own home office equipment --Handle customer calls, assess needs, and solve problems Compensation: --Earn up to $21 per hour. Earnings vary based on time committed, call volume, performance and are not guaranteed --Agents new to the program are eligible to receive a $300 incentive for meeting client metrics through Tax Day --Additional performance-based pay may be announced during the season --ICs are responsible for their own taxes and expenses --Submit invoices and receive payment for completed services pursuant to contract Requirements: --Experience taking inbound and outbound calls. --Computer skills, including navigating multiple systems and documenting call notes --Strong communication skills and the ability to connect with diverse individuals --Ability to sit for long periods --Patience and empathy --Ability to provide services pursuant to your contract independently To become an Independent Contractor the following are required: --Complete an application and pass a background check --Sign an Independent Contractor Agreement --Complete a W9 form and set up direct deposit --Complete program-specific certifications Computer requirements: --CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+) --Wired internet connection (Wi-Fi and Satellite are not permitted) --Provide your own computer with Windows 11 (64-bit) . Macs, Chromebooks, Tablets are not compatible --Download Speed: Minimum 20 Mbps --Upload Speed: Minimum 5 Mbps --Dual Monitors Required - Screen Resolution: 1920 x 1080 --USB headset required Hours: --Choose your own schedule by self-scheduling 30-minute blocks or commits --Hours of Operation (Jan–Apr): 7 days a week, 8:00 AM – 12:00 AM ET --The client is looking for agents that can support a minimum of 80 commits per month (January – April) with 10+ commits on April 14 & 12+ commits on April 15 Apply now and become part of the Liveops Nation—where flexibility meets opportunity! https://join.liveops.com/job/tax-product-support-specialist-independent-contractor/?utm_source=craigslist&utm_medium=jobboard&utm_campaign=craigslistatlantataxmarch2026
Craigslist · HR
Craigslist · HR
