Summary: Pump Supply Inc. is seeking a detail-oriented and motivated customer service representative to act as the first point of contact for clients, perform remote troubleshooting, and assist with administrative tasks. Highlights: 1. Act as the first point of contact via email, phone, and live chat 2. Perform remote troubleshooting through diagnostic techniques 3. Utilize internal CRM and Ticketing Tool systems Pump Supply Inc. is a leader in the industrial pump industry serving the Midwest. We pride ourselves on the best pump selection, pricing, and customer service. Trusted source for industrial pump supply and repair. Serving businesses with quality products, expert service, and reliable pump solutions. Available Position: Customer Service Representative (Remote) Probationary Period: 2 Weeks. Type: Part-Time Expected Hours: 30hr/Weekly We are seeking a detail-oriented and motivated customer service representative to support our growing payroll department. The successful candidate will work closely with our senior payroll specialist to ensure accurate, timely processing of payroll across multiple U.S. This is a part-time work-from-home position requiring approximately 30 hours per week with a flexible schedule, and no industrial experience is required. Principal Duties: 1. Act as the first point of contact via email, phone, and live chat, for clients. 2. Perform remote troubleshooting through diagnostic techniques and pertinent questions. 3. Adeptly utilize internal Customer Relationship Management (CRM) and Ticketing Tool (Manage Engine) systems to manage client support requests. 4. Assist with administrative tasks and other special projects as needed. 5. Communicate with the management team regarding customer requests and concerns 6. Initiate and complete a variety of day-to-day tasks in support of Client Services' efforts to serve clients effectively. Benefits - Pulled from the full job description - Dental insurance - Employee assistance program - Health insurance - Life insurance - Paid time off - Vision insurance
Craigslist · HR
Craigslist · HR
