Summary: Seeking a customer-focused and organized individual to provide excellent service, manage dispatching tasks, and support office operations. Highlights: 1. Provide excellent customer service and greet visitors 2. Strong multitasking and organizational skills 3. Customer-focused with problem-solving ability Customer Service/Dispatcher PRIMARY RESPONSIBILITIES: • Provide excellent customer service and greet visitors • Assisting customers with small parts purchases or fabrication requests • Receive and field phone calls, scheduling jobs via Service Titan and responding to emails. • Provide basic troubleshooting to customers • Maintain office area upkeep including requesting supplies as needed • Filing and maintenance of Accounts Payable • Monitoring work order completion and follow ups • File packing slips by Purchase Order name in install job folders or Accounts Payable • Assisting with general filing and follow up as needed ADDITIONAL RESPONSIBILITIES: • Equipment registration and relevant data collection • Rebate and PUD Ductless Heat Pump application processing • Retrieve order, scheduling, or equipment updates utilizing any tools available as requested • Assist with year end Inventory • Acts as backup dispatcher as needed • Assisting the Controller and install department as needed Qualifications: • Strong multitasking and organizational skills • Excellent communication skills • Customer-focused with problem-solving ability • Comfortable using computers and learning new software If you are organized, dependable, and service-oriented, we encourage you to apply!
Craigslist · HR
Craigslist · HR
