Client Care Coordinator

Description

Summary: This role is central to maintaining employee records for compliance, ensuring smooth office operations, and overseeing caregiver supervision and performance appraisals within a client-first home care environment. Highlights: 1. Client-first approach with a family-like team culture 2. Oversee office operations, quality assurance, and staff efficiency 3. Develop marketing and sales plans for market growth We at Krista Care believe in a client first approach. You must be compassionate to work with Krista Care. We are more than just a team as we treat each other as family. If you are looking for a company that will treat you like family, then Krista Care is for you. The core of this position to maintain employee records for compliance purposes, as well as working with a small team to be sure the overall office is running smoothly. Requirements 1- Maintain logs and patient assignment list 2- Maintain Administration Binder with all insurances, records, etc. 3- Supervises caregivers and completes performance appraisals for caregivers at specified intervals. 4- Utilizing point system to maintain office staff efficiency in filling all open shifts, assigning best caregiver for each client in a timely manner, provision of consistent quality care, and providing reports to upper managements. 5- Oversee office : Quality Assurance Inquiry calls Assessments Performs annual performance reviews for office staff and caregivers. Participate in on Call rotation. 6- Responsible for hiring, training, supervising, managing performance and discipline of all administrative and direct care employees. 7- Will develop in collaboration with the CEO a marketing and sales plan to include specific strategies for maintaining and growing our local market share into other markets ( Los Angeles County, San Bernardino county, Riverside County and Orange County). 8- At least one year of experience in Home Care industry. 9- Bilingual ( Spanish speaking ) Benefits 401(k) Dental insurance Health insurance Paid time off Vision insurance