Summary: Seeking a motivated and customer-focused Automotive Service Advisor to join our team, responsible for providing exceptional customer service and coordinating vehicle repairs. Highlights: 1. Opportunities for growth and advancement 2. Friendly and supportive work environment 3. Paid training and ongoing professional development **Automotive Service Advisor** **Position Overview:** We are seeking a motivated and customer-focused Automotive Service Advisor to join our team. The ideal candidate will have experience in the automotive industry, strong customer service skills, and the ability to effectively communicate repair recommendations and service needs to customers. **Responsibilities:** * Greet customers and provide exceptional customer service. * Listen to customer concerns and accurately document vehicle issues. * Prepare and explain repair and maintenance estimates. * Coordinate with technicians to ensure accurate diagnosis and timely repairs. * Communicate repair recommendations, costs, and timelines to customers. * Manage repair orders and maintain accurate customer records. * Utilize internet-based point-of-sale (POS) and shop management software. * Follow up with customers regarding completed services and satisfaction. **Qualifications:** * Previous experience in an automotive service advisor, service writer, or related automotive position preferred. * Basic knowledge of automotive maintenance and repair procedures. * Strong customer service and communication skills. * Ability to write accurate estimates and repair orders. * Experience using computer systems, internet-based POS software, and shop management programs. * Strong organizational and multitasking abilities. * Valid driver's license required with a clean driving record. **Preferred Qualifications:** * Bilingual in English and Spanish is a plus. * Experience working in a fast-paced automotive repair environment. **What We Offer:** * Competitive pay based on experience. * Opportunities for growth and advancement. * Friendly and supportive work environment. * Paid training and ongoing professional development. If you are passionate about customer service and the automotive industry, we'd love to hear from you. Apply today to join our team!
Craigslist · HR
Craigslist · HR
