Description
Summary:
Sodexo is seeking a highly visible, hospitality-driven Retail Manager 2 to lead a dynamic retail dining program in a healthcare setting.
Highlights:
1. Highly visible leadership role in a healthcare setting
2. Fosters engagement and accountability within a team
3. Opportunity to enhance the retail experience for patients and staff
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Role Overview: Sodexo is seeking a Retail Manager 2 for Beth Israel Deaconess Medical Center (BIDMC), a nionally recognized teaching hospital in Boston, MA. This is a highly visible leadership role overseeing a dynamic retail dining program genering $3–4 million in annual revenue.
The Retail Manager will lead a team of approximely 20 frontline associes, ensuring exceptional customer service, strong financial performance, and operional excellence across multiple retail outlets. This role is ideal for a polished, hospitality-driven leader looking to bring their expertise into a healthcare setting with a strong work-life balance.
Schedule highlights:
6:00 AM – 3:00 PM
Every 3rd weekend rotion
No le nights
Wh You'll Do: Lead, train, and develop a team of ~20 hourly employees, fostering a culture of engagement and accountability
Drive daily retail operions across multiple outlets, ensuring high-quality food presention and service standards
Manage cash handling operions, including reconciliion, controls, and compliance with Sodexo policies
Cree and manage staff schedules, aligning labor with business needs and volume pterns
Ensure strict adherence to food safety, sanition, and regulory standards
Act as a visible leader, interacting with pients, staff, and hospital leadership to enhance the retail experience
Support cering and promotional initiives th drive customer sisfaction and retail growth
Wh We Offer: Compension is fair and equitable, partially determined by a candide's educion level or years of relevant experience. Salary offers are based on a candide's specific criteria, like experience, skills, educion, and training. Sodexo offers a comprehensive benefits package th may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Mching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive informion is provided to new employees upon hire.
Wh You Bring: Proven leadership experience in high-volume food service, retail dining, or hospitality environments
Strong background in:Cash handling and financial controls
Scheduling and labor management
Purchasing and inventory systems
Experience managing teams of 15+ employees in a fast-paced environment
A polished, professional presence with strong communicion skills and executive presence
Ability to thrive in a high-visibility role interacting with clients and senior leadership
Passion for delivering an exceptional guest/customer experience
Preferred (not required):
Sodexo experience
Healthcare food service experience
Experience in restaurant management, hotel food & beverage, or banquet operions
Who We Are: At Sodexo, our purpose is to cree a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we opere. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, cering, facilities management, and other integred solutions worldwide.
Our company values you for you; you will be treed fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, nional origin, age, sex, gender identity, pregnancy, disability, sexual oriention, military stus, protected veteran stus, or any other characteristic protected by applicable federal, ste, or local law. If you need assistance with the applicion process, please complete this form.
Qualificions & Requirements: Minimum Educion Requirement - High School Diploma or GED or Equivalent
Minimum Management Experience - 1 year
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