Description
Summary:
Seeking a passionate and knowledgeable Lead Cheesemonger to anchor the cheese program, guide customers, manage the counter, and build a dedicated team.
Highlights:
1. Lead and grow a dynamic cheese program
2. Curate high-quality domestic and imported cheeses
3. Foster a culture of curiosity and continuous learning
Lead Cheesemonger Job Description
Location: San Francisco | Type: Full-Time | Reports to: Store Manager
We’re looking for a passionate, knowledgeable Lead Cheesemonger to anchor our cheese program. You’ll be the resident expert on all things fromage — guiding customers through selections, managing our cheese counter, and building a team that shares your love of the craft.
What You’ll Do:
* Serve as primary point of customer contact, offering confident, personalized recommendations
* Build and merchandise a carefully curated cheese offering that sets us apart
* Develop pairing suggestions with charcuterie, wine, beer, honey, and accompaniments
* Drive cheese counter sales through sampling programs and upselling
* Work with store managers to train, cross-train, mentor, and schedule cheese team
* Set and maintain standards for cutting, wrapping, labeling, and presentation
* Foster a culture of curiosity and continuous learning about cheese
* Partner with vendors and distributors to source high-quality domestic and imported cheeses
* Manage inventory levels, track shrink, and minimize waste through proper rotation and storage
* Maintain cold storage at correct temperatures and humidity for optimal aging and preservation
* Assist in planning store and wine bar events that involve cheese, collaborate on Wine Bar menu
* Curate seasonal cheese boards and gift collections
* Collaborate with the broader team on catering and special orders
What You Bring
* 3+ years of cheesemongering or specialty food retail experience
* Deep knowledge of cheese styles, regions, production methods, and flavor profiles
* Experience supervising or leading a small team
* Strong customer service skills with the ability to educate without intimidating
* Comfort with ordering, inventory management, and basic financial metrics (margin, shrink)
* Food handler certification (or willingness to obtain)
* A genuine enthusiasm for cheese culture — its history, makers, and community
Nice to Have
* ACS Certified Cheese Professional (CCP) designation or coursework
* Experience with cave aging or affinage
* Knowledge of wine, beer, or charcuterie pairings
* Proficiency in a second language (especially French, Italian, or Spanish)
What We Offer
* Competitive hourly wage or salary commensurate with experience
* Generous employee discount on specialty foods
* Opportunities to attend trade events, creamery visits, and producer tastings
* A collaborative team that takes food seriously — and has fun doing it
We are an equal opportunity employer and welcome applicants of all backgrounds.