Description
Summary:
The Program Services Case Coordinator supports Adult Day Health participants by coordinating services, maintaining documentation, assisting admissions, and ensuring continuity of care.
Highlights:
1. Opportunity to make a meaningful impact
2. Help participants achieve clinical, social, and community goals
3. Coordinate individualized participant programs
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MENTOR Adult Day Health, a member of the Sevita family, provides day programs for elders with complex medical or rehabilitative needs. This allows seniors to obtain quality healthcare while remaining active and involved in the community and continuing to live in their own homes. Our programs are staffed with qualified, experienced licensed nurses and caregivers who are trained to provide individual assistance to each person we serve.
Program Case Coordinator – North Shore Adult Day Health Center
Bilingualism in Haitian Creole/ English is required for this role.
As the Program Services Case Coordinator, you will play an essential role in supporting Adult Day Health participants by coordinating services, maintaining accurate documentation, assisting with admissions, and ensuring continuity of care across internal teams and community providers. This position offers the opportunity to make a meaningful impact while helping participants achieve their clinical, social, and community goals.
Why Join Our Team?
Competitive Pay: $22–24/hour + Full Benefits Package
Consistent Day Shift Schedule
Monday–Friday Work Week (no weekends)
Medical, dental, and vision benefits
401(k) retirement plan with company match
PTO beginning on your first day
Paid holidays for full-time employees
Employee referral bonuses
Employee discount program with access to 30,000+ discounts
Key Responsibilities
Coordinate and oversee individualized participant programs to support clinical, social, and community-integration needs
Assist participants and families in understanding program goals, services, and processes
Serve as a primary point of contact for families, providing communication, resources, and support
Review evaluations, progress notes, and discharge documentation to ensure accuracy and coordinated care goals
Support discharge planning and follow-up coordination
Coordinate internal medical appointments and track required annual medical documentation
Communicate with healthcare providers, community resources, and external partners to promote continuity of care
Qualifications
Bachelor’s Degree in a social services–related field required
Two years of experience providing direct or indirect support services in a medical and/or rehabilitation setting - preferred not required
Experience working with individuals with disabilities preferred
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Compassionate, reliable, and responsible approach to supporting participants
Commitment to the organization’s mission and values
Bilingualism in Haitian Creole/ English is required for this role
Join our team and help support participants, families, and communities through meaningful, person-centered care.
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law
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