Description
Summary:
Lead account management, driving operational excellence, strategic initiatives, and client satisfaction while mentoring on-site teams and building lasting relationships.
Highlights:
1. Champion operational excellence and drive strategic initiatives.
2. Mentor and empower on-site teams, building lasting client relationships.
3. Shape success of business operations across a diverse portfolio.
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About the job
Take the lead in overseeing multiple accounts within a dynamic region, where you’ll champion operational excellence, drive strategic initiatives, and ensure a high standard of client and guest satisfaction. This role offers the opportunity to mentor and empower on-site teams, build lasting client relationships, and shape the success of business operations across a diverse portfolio.
Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.
Pay Range: $148155 per year - $191730 per year
Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary
What’s in it for you
Make a lasting impact by guiding district-wide strategies that boost performance, drive growth, and enhance the customer experience
Build trusted partnerships with clients, collaborating on solutions that strengthen retention and deliver long-term value
Lead, mentor, and grow high-performing teams while fostering a culture of engagement, development, and accountability
Take ownership of financial results with the ability to shape budgets, forecast outcomes, and drive results
Gain exposure to cross-functional leadership and work alongside senior leaders to influence enterprise-wide priorities
Manage a diverse and exciting portfolio of operations, where every day presents new challenges and opportunities
Expand your leadership footprint with a role that rewards initiative, collaboration, and strategic thinking
What you’ll bring
Success in managing complex, multi-site operations with strong financial acumen
and a track record of delivering results against P&L goals
Skillset to lead through influence, guiding frontline and senior leaders alike while
creating a performance-driven, people-first culture
A strategic mindset with the capability to identify growth opportunities, drive
innovation, and align services with evolving client needs
Exceptional relationship-building skills, with the confidence to serve as a trusted
partner to clients and collaborate effectively across business units
A commitment to developing talent, building succession pipelines, and fostering
team engagement through mentorship and clear performance expectations
Requirements
Education Requirement: Bachelor’s degree or equivalent experience
Management Experience: 7 years
Related Experience: 7 years
What we offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
Who we are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
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