Description
Summary:
Seeking a highly organized, dependable, and proactive Bilingual Scheduler / Staffing Coordinator to ensure smooth daily operations through expert scheduling and problem-solving.
Highlights:
1. Play an important role in keeping daily operations running smoothly
2. Fast-paced, hands-on position managing multiple priorities
3. Supportive & friendly office team
📍 Location: Torrance, CA
💼 Job Type: Full-Time, In-Person
🕐 Schedule: Monday–Friday, 8:30 AM–5:00 PM (40 hours/week)
💰 Pay: $20–$24 per hour
⚠️ ENGLISH & SPANISH FLUENCY REQUIRED ⚠️
🌎 Applicants must be fluent in BOTH English and Spanish.
This position requires daily communication with employees in both English and Spanish by 📞 phone, 📲 text, and in person. Applicants who are not comfortable communicating professionally in both languages will not be considered.
ABOUT THE POSITION:
➤ An established, growing mid-sized commercial service company is looking for a highly organized, dependable, and proactive Bilingual Scheduler / Staffing Coordinator to join our office team.
➤ You will play an important role in keeping our daily operations running smoothly by 📅 coordinating employee schedules, handling call-offs, 🔎 finding coverage, communicating schedule changes, and helping ensure all customer locations are properly staffed.
➤ This is a fast-paced, hands-on position. ⚡ The right person must be comfortable communicating with many employees throughout the day, managing multiple priorities, and solving unexpected staffing problems quickly.
KEY RESPONSIBILITIES:
➤ 📅 Create, maintain, and update employee schedules
➤ 👥 Coordinate daily staffing and employee assignments
➤ 🔎 Find replacement employees when call-offs occur
➤ 📞 Contact available employees to secure coverage
➤ 📲 Communicate schedule changes clearly in English and Spanish
➤ ⏰ Monitor attendance, tardiness, call-offs, and employee availability
➤ 💬 Follow up with employees regarding scheduling and attendance matters
➤ 🤝 Assist with scheduling and onboarding new employees
➤ 📝 Maintain accurate scheduling and employee availability records
➤ 👥 Coordinate closely with managers and field supervisors
➤ ✅ Help ensure customer locations are properly staffed
➤ 🖥️ Update scheduling software, spreadsheets, and internal records
➤ 📂 Assist with general administrative and operational tasks as needed
REQUIREMENTS:
✔︎ 🌎 Fluent in English AND Spanish — REQUIRED
✔︎ 🗣️ Strong verbal and written communication skills in both languages
✔︎ 📝 Excellent organization, attention to detail, and follow-through
✔︎ 📞 Comfortable making frequent phone calls and communicating with employees by text
✔︎ 🧩 Able to stay organized when multiple scheduling issues happen at once
✔︎ ⚡ Comfortable handling last-minute call-offs and staffing changes
✔︎ ⭐ Dependable, punctual, professional, and solution-oriented
✔︎ 🖥️ Comfortable using computers, spreadsheets, and scheduling software
✔︎ 🏢 Able to work in person Monday–Friday, 8:30 AM–5:00 PM, 40 hours per week
PREFFERED EXPERIENCE:
Previous experience in one or more of the following is a plus:
📅 Scheduling • 📞 Dispatching • 👥 Staffing • Workforce Coordination • 🖥️ Office Administration • Employee Coordination • Property Services • Security • Home Healthcare • Hospitality
Experience working with a large hourly or field-based workforce is especially helpful.
WHO WILL SUCESS IN THUS POSITION:
✔︎ We are looking for someone who takes ownership and follows through.
✔︎ If an employee calls off, you don't simply report the problem — you immediately begin working on a solution.
✔︎ If someone doesn't answer, you follow up and continue working through the available options.
✔︎ If a schedule changes, you make sure everyone involved has been properly notified.
✔︎ You should be organized, persistent, professional, calm under pressure, and comfortable solving problems throughout the day.
SKILLS & COMPETENCIES:
➤ 📅 Workforce scheduling and coordination
➤ 🔎 Strong attention to detail
➤ 🌎 Clear bilingual communication (English/Spanish)
➤ 🧩 Problem-solving and quick decision-making
➤ ✅ Accountability and follow-through
➤ 🤝 Customer service mindset
➤ 📋 Ability to prioritize multiple responsibilities
➤ ⚡ Ability to work under pressure and respond to urgent staffing needs
WHAT WE OFFER:
➝ 💼 Full-time, stable position
➝ 💰 $20–$24 per hour
➝ 🩺 Paid sick leave in accordance with California law
➝ ❤️ Health benefits
➝ 💵 Retirement plan
➝ 🤝 Supportive & friendly office team
➝ 🚗 FREE parking
➝ 🍽️ Monthly office team lunch on us!
📩 TO APPLY:
Please submit your resume and complete the application screening questions.
🚫 Please do not call regarding this position. Qualified applicants will be contacted directly to schedule an interview.