Summary: This Administrative Assistant role provides front-line customer service and administrative support for a Homeowners Association, focusing on daily interactions and maintaining professional relationships. Highlights: 1. Service-oriented role supporting homeowners, tenants, and vendors. 2. Opportunity to multi-task in a dynamic customer service environment. 3. Ideal for adaptable individuals who enjoy learning and problem-solving. Objective: To provide customer service and information for homeowners, tenants, vendors and visitors of the Homeowners Association. General Information: The Administrative Assistant handles tasks outlined herein to assist the management team with daily condominium management with a focus on front line customer service. Administrative Assistants are to establish and maintain a professional, service-oriented relationship with the management team, residents, vendors and service providers. This position involves daily interaction with homeowners, tenants, vendors and board members and requires an individual that is well-spoken, customer service oriented, and one that can multi-task at a quick pace. Job Responsibilities: • Greets office guests with a smile • Receives and responds to incoming phone calls and emails from homeowners and vendors • Organizes and prepares incoming and outgoing correspondence • Prepares and tracks time sensitive forms for homeowners and vendors • Updates database and software systems; contact information, status notes, etc. • Responsible for owner and tenant registrations • Schedule amenity/facility use, moves, water shut offs, etc. • Issues work orders to onsite maintenance and outside vendors • Other duties as assigned Knowledge and Skills: • Customer Service experience • Ability to communicate effectively, both verbally and in writing • Computer Proficiency; knowledge of Microsoft Office Products (Word, Excel, Outlook, etc.) • Experience in conflict resolution • Self-motivated, proactive, detailed oriented and a team player • Good time management • Demonstrated ability to maintain confidentiality of records and to use discretion in the performance of daily activities • Knowledge of Homeowners Associations or Apartments a plus • Ability to speak languages in addition to English favored Work Location: • Homeowners Association onsite office in Walnut Creek • M-F 9:00AM - 5:30PM (Lunch 12:00-1:00 plus breaks) • Some overtime may be required This Job is Ideal for Someone Who Is: • Service oriented – enjoys interacting with people and solving problems • Adaptable/flexible – enjoys doing work that varies on a daily basis • Committed to learning new things • Likes to leave it better than they found it Job Type: Part to full time • Part to Full Time • Salary: $22-$26 per hour - depending on experience
Craigslist · HR
Craigslist · HR
