Description
Summary:
Seeking a reliable and organized assistant to manage daily business operations, including customer communications, scheduling, paperwork, and administrative tasks.
Highlights:
1. Manage daily business operations and customer communications
2. Organize appointments, paperwork, and business records
3. Support with administrative tasks and task tracking
Looking for a reliable, organized assistant to help manage daily business operations. We need someone who can keep appointments, customer communications, paperwork, and follow-ups organized.
Responsibilities:
• Answer customer calls and respond to texts and emails professionally.
• Schedule service appointments and confirm appointments with customers.
• Manage the owner’s calendar and provide reminders for jobs, meetings, and deadlines.
• Help prepare and send estimates, invoices, and customer documents.
• Follow up on estimates, outstanding payments, and customer requests.
• Organize job information, receipts, paperwork, and business records.
• Track pending tasks and help make sure nothing gets overlooked.
• Assist with other daily administrative tasks as needed.
Qualifications:
• Strong organizational skills and attention to detail.
• Professional phone manner and clear communication.
• Reliable, punctual, and able to work independently.
• Comfortable using email, calendars, computers, and basic office software.
• Able to prioritize tasks and handle schedule changes.
• Office assistant, customer service, or dispatch experience preferred. Plumbing knowledge is helpful but not required.
Pay and schedule will be discussed based on experience and availability.