Description
Summary:
The Emergency Medical Services Program Manager A supports program chairs, eliminating barriers for marginalized students, interacting with diverse campus communities, and providing administrative support.
Highlights:
1. Supports program chairs in eliminating barriers for marginalized students.
2. Interacts effectively with a diverse campus community.
3. Provides administrative support and acts as a primary liaison.
The Emergency Medical Services Program Manager A supports the program chairs in actively working to eliminate barriers that impede the success of our most marginalized students, especially Black and Brown students. The incumbent must be able to interact effectively with a diverse campus community of students, staff, and faculty while demonstrating a strong commitment to customer service. All interactions are expected to foster a sense of belonging, ensure individuals feel heard, and provide clear communication regarding next steps. System processes are continually evaluated to identify opportunities to eliminate systemic barriers to equal opportunity.
The Emergency Medical Services Program Manager A reports to the Chair of the Emergency Medical Technician Program and requires regular, consistent attendance. The employee's responsibilities are driven by the operational needs of the Basic Life Support (Emergency Medical Technician) and Advanced Life Support (Paramedic) programs. Primary responsibilities include budget monitoring and maintenance; providing administrative support to Program Chairs, faculty, staff, and students; and serving as the primary liaison between the programs and internal and external entities.
This position works primarily at the Fort Steilacoom campus and requires successful collaboration with faculty, students, and staff. The incumbent also regularly interacts with public agencies and members of the community to support the college's mission of creating quality educational opportunities for a diverse community of learners to thrive in an evolving world.
Education Required
**Bachelor’s degree from an accredited college or university in Emergency Medical Services or related field.
OR
**If using equivalency for education, the following requirements must be met:
**One (1) year of professional experience in the emergency medical services or fire service field; OR three (3) years of responsible supervisory and/or administrative experience in a related field. This experience must be in addition to the minimum experience required for the position.
Experience Required
**One (1) year of applicable supervisory experience in the program specialty (Emergency Medical Services or fire service).
Special Requirements
**After a conditional offer of employment, the successful candidate must consent to and pass a criminal records background check. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability to perform in this position.
Required Competencies
Critical Thinking & Problem Solving
*Independently analyze complex problems and determine the best solution or action to resolve or respond to difficult situations.
Effective Communication
*Use listening and verbal, written, and non-verbal communication skills to concisely and effectively interact with individuals, internal stakeholders, and external organizations.
Teamwork
*Work cooperatively with others as an active member of a team, participate in and foster teamwork, and influence others within a team.
Job Management
*Take responsibility for one's own performance by setting clear goals and balancing critical job requirements through the proper use of task management, results orientation, stress management, and problem-solving skills.
Personal Credibility
*Demonstrate concern that one is, and is perceived to be, responsible, reliable, and trustworthy. Take responsibility for one's own mistakes and not blame others. Be honest and forthright with people. Demonstrate a command of relevant facts and information. Follow through on commitments. Carry one's fair share of the workload. Respect the confidentiality of information or concerns shared by others, and state when confidentiality cannot be promised.
Adaptability & Flexibility
*Effectively and appropriately deal with and adapt to change. Recognize the merits of others' perspectives. Demonstrate willingness to modify one's preferred way of doing things and to reconsider a strongly held position in the face of contrary evidence. Demonstrate openness to new organizational structures, procedures, policies, and technology.
Cultural Humility
*Understand differences among individuals and respond appropriately to others in the workplace. Demonstrate trust in, sensitivity to, and mutual respect for others. Build and maintain the trust of others through communication, problem solving, and conflict management. Adhere to a high standard of integrity and exhibit fairness toward others. Notice, interpret, and anticipate others' concerns and feelings, and communicate this awareness empathetically in order to respond to a variety of people in a way that demonstrates respect.
To be considered for this position, applicants must:
*Meet the required qualifications as outlined in this announcement.
*Complete the online application profile at https://www.pierce.ctc.edu/hr and apply for the specific job opening.
*Cover Letter: Upload (attach) a cover letter that addresses how you meet the required qualifications as outlined in this announcement.
*Resume: Upload (attach) detailed résumé of all educational and professional experience.
*Transcripts: Transcripts are not required in order to apply for this position; however, if you are selected for an interview, you will be asked to bring copies of unofficial transcripts showing completion of the required level of education and/or coursework. International transcript must include a foreign transcript evaluation. For a list of approved credential evaluation services, visit: https://www.naces.org/members.
**Please note: Certain positions require specific levels of educational attainment such as a post-secondary degree, licensures or certifications. In order to evaluate applicant materials to determine if the minimum qualifications are met, information regarding your education and experience should be included in your application materials.
**Applications without transcripts attached, may receive notification that their application materials are incomplete. If you receive a notice and information has been provided elsewhere in your applications materials, please disregard. (Unofficial transcripts acceptable for application process; official transcripts required upon hire).
*References: Upload (attach) a list of at least three (3) professional references with names, telephone numbers, and e-mail addresses. One of which must be your current or most recent supervisor. Letters of recommendation will not be accepted.
*Supplemental Question: Provide a response to the following question.
In what ways have you integrated multicultural responsiveness as part of your professional development? Please limit your response to a maximum of 500 words.