Description
Summary:
The General Manager provides guidance and leadership to create a positive culture, maintain high team morale, and oversee daily restaurant operations.
Highlights:
1. Opportunity to lead and develop a team in a positive work environment
2. Focus on driving sales, managing costs, and enhancing guest experience
3. Role model leadership while ensuring operational excellence and brand standards
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As the team Zaxbys expands, we're saving a se for you!
To our guests, Zaxbys is more than just a place to e – it’s a place to have fun, spend time with friends, and enjoy gre food.
To our team members, Zaxbys is an indescribably gre place to work!
General Managers are responsible for providing guidance and leadership to their team to cree a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operions of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work Zax?
COMPETITIVE PAY
BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
FREE Meals
Paid Time Off
Paid Holidays
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Mch
100% mch of first 3% contribution + 50% mch of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys General Manager Development Plan and Operions Excellence Capstone Class
Food Safety Certificion and Manager Certificion
Any additional training required by Zax LLC
Ensure th the restaurant delivers gre experiences to guests
Maintain approprie staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are creed timely and appropriely to drive sales and control labor costs
Plan and delege shift assignments including communicing expections and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Cree and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operional standards are consistently upheld
Strive to increase sales by building community relionships and providing outstanding product and service
Control costs and losses and strive to improve every opportunity by maintaining operional standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, ste, and local laws, guidelines, policies, and procedures
Utilize management tools and keep ne, accure, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an titude of flexibility th allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escale concerns to your supervisor when approprie
All other duties necessary to ensure restaurant operions function properly
Job Qualificions
The following requirements must be met in order to qualify for this position.
Must be 21 years of age or older
Must have a valid driver’s license, vehicle insurance, and reliable transportion
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizional skills, and ability to interact cooperively with others
Required minimum educion: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodions th do not cree an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulion
Communice proficiently through speech, reading, and writing
Maintain effective audio-visual discriminion and perception to observe and respond to the environment
Work in an environment th feures hot and cold temperure variions and exposure to food allergens
Opere and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
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