Night Service Representative (Bossier City)

Description

Summary: Studio 6 Extended Stay Bossier City is seeking a dependable and service-oriented Night Service Representative to ensure smooth overnight hotel operations. Highlights: 1. Opportunity to ensure smooth hotel operations during night shift 2. Engage with guests and maintain property safety and security 3. Supportive team environment About the Role Studio 6 Extended Stay Bossier City in Bossier City, LA is looking for a dependable and service-oriented Night Service Representative (NSR) to join our team. As the overnight team member, you will be responsible for ensuring smooth hotel operations during the night shift, assisting guests, and maintaining property safety and security. Key Responsibilities • Perform guest check-ins and check-outs during overnight hours • Handle reservations, room assignments, and payment processing • Respond to guest inquiries, requests, and concerns in a professional manner • Conduct routine property walks and monitor hotel security • Complete Night Audit and ensure all daily reports are balanced and accurate • Coordinate with housekeeping and maintenance teams regarding overnight issues • Answer phone calls and provide information about hotel services • Maintain accurate records and ensure compliance with hotel policies and procedures • Report any incidents, safety concerns, or maintenance issues to management Requirements • Previous hotel front desk, customer service, or hospitality experience preferred (not required — we will train!) • Ability to work overnight shifts, weekends, and holidays • Strong communication, customer service, and problem-solving skills • Basic computer and data entry skills • Ability to work independently with minimal supervision • Strong attention to detail and organizational skills • Must be authorized to work in the United States What We Offer • Competitive hourly pay • Health, dental, and vision insurance (full-time employees) • Paid time off and holiday pay • Employee discount on hotel stays • Opportunities for advancement within the company • Supportive team environment How to Apply Apply directly through this job posting, or visit the front desk at Studio 6 Extended Stay Bossier City, Bossier City, LA to pick up an application. We review applications on a rolling basis and encourage you to apply today!