Description
Summary:
Assistant Managers at Zaxby's ensure great guest experiences and maintain operational standards by managing daily restaurant operations and leading the team.
Highlights:
1. Lead and coach team members to perform at their highest level
2. Create and maintain a positive culture and healthy team morale
3. Ensure service, product quality, and cleanliness standards are upheld
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As the team Zaxbys expands, we're saving a se for you!
To our guests, Zaxbys is more than just a place to e – it’s a place to have fun, spend time with friends, and enjoy gre food.
To our team members, Zaxbys is an indescribably gre place to work!
Assistant Managers are responsible for ensuring th the restaurant delivers gre experiences to guests while maintaining operional standards. You will manage the daily operions of the restaurant ensuring th the team properly follows all processes, policies, and procedures.
Why work Zax?
BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings
FREE Meals On Shift & 50% Off Meals Off Shift
Paid Time Off
Paid Holidays
Paid Training
Early Access to Pay
Recognition Program
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Mch
100% mch of first 3% contribution + 50% mch of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys Assistant Manager Development Plan
Food Safety Certificion and Manager Certificion
Any additional training required by Zax LLC
Enhance guest experiences by ensuring th team members sisfy and exceed guest expections
Ensure team members receive proper training including ongoing coaching and development
Cree an effective work schedule following company standards and local laws
Plan and delege shift assignments including communicing expections and adjusting as needed
Supervise, provide leadership, and coach team members to perform their highest level of ability and strive to achieve quarterly goals
Ensure service, product quality, and cleanliness standards are consistently upheld
Communice performance concerns to your General Manager
Assist with performance reviews and mentor and develop team members
Cree and maintain a positive culture and healthy team morale through recognition and leading by example
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Ensure processes, policies, and procedures are properly followed throughout daily operions
Maintain operional standards and ensure compliance with all Zaxby’s Franchising LLC and Zax LLC guidelines, policies, and procedures
Maintain compliance with federal, ste, and local laws and guidelines
Utilize management tools and keep ne, accure, and current records
Other responsibilities
Maintain an titude of flexibility th allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediely report all human resources and risk management concerns to your General Manager and District Manager
Escale other concerns to your supervisor when approprie
All other duties necessary to ensure restaurant operions function properly
Job Qualificions
The following requirements must be met in order to qualify for this position.
Must be 18 years of age or older
Must have a valid driver’s license, vehicle insurance, and reliable transportion
Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Must possess leadership qualities, organizional skills, and ability to interact cooperively with others
1-3 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodions th do not cree an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulion
Communice proficiently through speech, reading, and writing
Maintain effective audio-visual discriminion and perception to observe and respond to the environment
Work in an environment th feures hot and cold temperure variions and exposure to food allergens
Opere and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
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