Description
Summary:
Seeking an Assistant Manager to oversee daily operations, lead staff, improve systems, and ensure outstanding guest service in a Brooklyn hospitality business.
Highlights:
1. Opportunity for career advancement to top management roles
2. Lead and supervise restaurant staff
3. Focus on improving efficiency and guest satisfaction
If you enjoy the hospitality industry and are looking to build a career path that leads you for top management roles, we'd love to hear from you! The Assistant Manager will work directly with ownership to oversee the daily operation of a Brooklyn-based hospitality business. This is a leadership position for someone who enjoys managing people, solving problems, improving systems, and ensuring every guest receives outstanding service.
Responsibilities:
-Open or close restaurant as scheduled
-Ensure all departments are fully prepared before opening.
-Monitor daily operations and maintain exceptional ambiance and guest experiences.
-Resolve guest concerns professionally and efficiently.
-Coordinate with ownership and contractors for regular required maintatence or repairs of kitchen and bar equipment.
-Ensure opening, closing, and operational checklists are completed by all staff member.
-Assist ownership with Back office tasks (payroll, reports, etc..)
Team Leadership
-Supervise restaurant staff.
-Be the point of contact between staff and ownership.
-Assign daily tasks and verify completion.
-Hold employees accountable to company standards.
-Help foster a positive, professional workplace culture.
-Scheduling & Administration
-Create and maintain employee schedules.
-Review employee timecards and prepare payroll information.
Assist with onboarding paperwork and personnel records.
-Help recruit, interview, and onboard new employees.
-Track attendance, punctuality, and performance.
-Assist ownership with HR-related matters and employee communications.
Business Operations
-Monitor inventory levels and coordinate ordering.
-Identify opportunities to improve efficiency and guest satisfaction.
-Assist with implementing new operational procedures and improving existing ones.
-Prepare reports for ownership regarding staffing, operations, and guest feedback.
-Social Media/Marketing
Qualifications
We're looking for someone who has:
-2+ years of leadership or management experience in hospitality, restaurant, or retail.
-Strong leadership and communication skills.
-Excellent organizational and time-management abilities.
-Experience scheduling employees.
-Confidence managing multiple priorities in a fast-paced environment.
-Ability to remain calm under pressure.
-Strong problem-solving skills.
-Computer proficiency, including Microsoft Office or Google Workspace.
-Availability to work evenings, weekends, and holidays as needed.
MUST HAVE AT LEAST 2 YEARS BARTENDING EXPERIENCE.
Experience with payroll systems, HR administration, or hospitality management software is a plus, but we're willing to train the right candidate.
Benefits
-Performance-based bonus opportunities.
-Paid time off.
-Free meals from our restaurants.
-Employee discounts.
-Cash tips
-Professional development and advancement opportunities.
-Opportunity to grow into an Operations Manager or General Manager role as the company expands.