Summary: Seeking a General Manager for a Cantina concept to lead operations, foster staff development, ensure guest satisfaction, and maintain service standards. Highlights: 1. Opportunity to lead and develop a restaurant team. 2. Focus on elevating guest experience and service standards. 3. Role in maintaining a high-quality food and beverage operation. Small restaurant group with multiple concepts currently looking for a General Manager to join our team for our Cantina concept. Responsibilities and essential job functions include but are not limited to the following: - Communicates clearly, concisely and accurately in order to ensure effective restaurant operations. - Filters communication to the staff as directed by the management. - Maintains a calm demeanor during periods of high volume or unusual events; continues to keep restaurant operating to standard and sets a positive example for the staff. - Develops positive relationships with the staff by understanding and addressing individual motivation, needs and concerns. - Engages in conversation with guests to understand their needs or requests. - Cross trains and develops staff to provide opportunities for growth and advancement. - Demonstrates knowledge that promotes the concept and experience of the establishment. - Sets the standard for service expectations by scrutinizing every aspect of the guest's experience from start to finish. - Corrects any food or beverage problems before they reach the guest. - Demonstrates thorough recipe knowledge and awareness of food and beverage quality. -Ability to act with a customer comes first attitude and delivers customer service that meets or exceeds customer expectations customer needs. - Achieves and maintains a clean and sanitary environment - Demonstrates solid knowledge of Policies and Procedures, proper use of forms, payroll procedures, reports, and employee file maintenance. - Willing to learn; able to lead. - Able to work varying schedules: days, nights, and weekends.
Craigslist · HR
Craigslist · HR
