Summary: The Member Services Attendant provides excellent customer service, handles inquiries, performs clerical duties, and maintains facility cleanliness. Highlights: 1. Engage with members and provide program information 2. Collaborate in a team environment with a spirit of cooperation 3. Maintain a positive image at all points of contact Job Title: Member Services Attendant Apply online at: ashlandymca.org/careers (Part-time Hourly) Department: Member Services Specifically, we need availability to cover the following shifts: Opening shifts, any day Monday-Friday, from 4:45a-10a Mondays from 8a-12p and 1p-7p Tuesdays from 10a-2p and 2:30p-7p Thursday from 10a-3:45p Saturday from 12:45p-6:15p Reports To: Membership & Youth Development Director Salary: $17-$21/hour ESSENTIAL DUTIES AND RESPONSIBILITIES • Responsible for knowing and articulating current membership and program information. • Answer phones and in person inquiries politely. Give accurate information about membership and programs. • Perform any clerical work as directed and proofread to ensure accuracy. Ensure membership and program registration forms are completed properly. • Facilitates access to the facility; be alert to all entering building and make verbal or visual contact. • Maintain cleanliness of desk and lobby area (counters, push in chairs, etc.) • Check in members using our membership software program. • Maintain accuracy of money drawer at all times. Secure and close out drawer before breaks and end of shift. • Give new and prospective members tours of the facility. JOB DUTIES • Attend and participate in all staff meetings and trainings. Attend special events as needed. • Maintain punctual, regular, and predictable attendance. • Must be responsible and pay attention to detail. • Able to work alone as well as collaboratively in a team environment with a spirit of cooperation. • Maintain a positive image at all points of contact with members of the public. • Follow Member Services Absolutes. • Report to supervisor with any difficulties or results as requested. • Perform other duties as assigned. QUALIFICATIONS • Experience in an office setting including multiple phone lines, computers, and general office machines • Organizational, communication, and customer service skills • Multiple task experience • Current CPR certification or willing to obtain with 60 days of hire date • Must successfully pass a security clearance • Must be able to stand and sit for long periods of time Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS • Must be able to lift/move a minimum of 50 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Craigslist · HR
Craigslist · HR
