Summary: Community Health Workers conduct outbound calls to Medicaid beneficiaries to identify health-related social needs and connect them with resources. Highlights: 1. Make a real difference in the lives of vulnerable community members 2. Help identify resources and services for beneficiaries 3. Meaningful impact on the community COMMUNITY HEALTH WORKER – REMOTE | $20/HR | W-2 DACFA, Inc. is hiring Community Health Workers (CHWs) to conduct outbound calls to Medicaid beneficiaries in the Bronx and help identify health-related social needs. This is an opportunity to make a real difference in the lives of some of the most vulnerable members of our community. THIS IS NOT TELEMARKETING. NO SALES. NO COMMISSION. NO PRODUCTS TO SELL. Your job is to speak with Medicaid beneficiaries, understand their needs, and help identify resources and services that may be available to them. Position Details Position: Community Health Worker Schedule: Monday–Friday, 9:00 AM–5:00 PM Pay: $20/hour Employment: W-2 Pay: Bi-weekly Location: Remote after training Paid Holidays Paid Vacation Paid Training Training: One required in-person training day in the Bronx, Wednesday, 10:00 AM–3:00 PM Responsibilities Make outbound calls to Medicaid beneficiaries Conduct health-related social needs screenings Identify needs related to food, housing, transportation, utilities, and other social supports Communicate with beneficiaries in a professional, respectful, and compassionate manner Accurately document screening results and other information Help connect individuals to appropriate community resources Maintain confidentiality and protect sensitive information Meet daily productivity and quality expectations Qualifications High school diploma or equivalent Previous outbound calling, call center, community health, social services, or customer service experience preferred Bilingual English/Spanish strongly preferred Strong verbal communication and listening skills Comfortable speaking with people from diverse backgrounds Working knowledge of Microsoft Outlook/email, Word, and Excel Reliable computer/laptop for remote work Reliable high-speed internet Ability to work independently from home Dependable and punctual Comfortable making a high volume of outbound calls Why This Work Matters The people we serve are often dealing with challenges involving food, housing, transportation, utilities, and other basic needs. As a Community Health Worker, you will be having conversations that can help identify those needs and connect people to resources. You are not selling anything. You are helping people. If you are dependable, compassionate, comfortable on the phone, and want work that has a meaningful impact on the community, we want to hear from you. IMPORTANT: Candidates must be available to attend one paid in-person training day in the Bronx on Wednesday from 10:00 AM to 3:00 PM. After training, the position is remote. TO APPLY: Please respond with your resume and a brief description of your outbound calling or customer service experience. If you are bilingual, please indicate the languages you speak.
Craigslist · HR
Craigslist · HR
