Program Manager

Description

Summary: The Program Manager oversees supportive housing programs, manages staff, ensures policy compliance, and implements quality assurance measures for service delivery. Highlights: 1. Manage and supervise staff, ensuring policy compliance and performance targets. 2. Develop and implement Quality Assurance measures for service delivery. 3. Analyze program data to make improvements and represent the company. Program Manager • Supportive Housing • Maintain professional relationships with clients and client confidentiality. • Practice Universal Precautions/Standard Protocol & Procedures. • Comply with any and all Federal, State, City and security and privacy polices intended to protect the security and privacy of individually identifiable health information. • Make recommendations to the appropriate Vice President/Senior Vice President regarding organizational policies, procedures, and protocols. • Clearly communicate both company and funders’ policies, requirements, guidelines, and program performance targets to staff. • Ensure that all direct and subordinate staff comply with company and funders polices and rules. • Ensure that any disciplinary action taken regarding staff, is in compliance with company disciplinary policy and procedure. • Ensure that all goals, targets, and performance outcomes are met on a monthly/cycle basis. • Develop and implement Quality Assurance measures to ensure quality service delivery to clients. • Supervise, review and approve staffs’ and subordinates’ training, vacation and leave requests. • Approve staff’s travel and expense vouchers. • Review and sign time sheets. • Prepare performance appraisals for direct reporting staff. • Ensure the accuracy and timeliness of all staff weekly/monthly/quarterly/semester/annual reports. • Prepare, review and submit weekly reports and statistical information for both senior management and funder use. • Analyze program and demographic data to make programmatic improvements. • Communicate with peers on issues related to client progress and best program practices. • Conduct regular staff meetings. • Confer with the appropriate Vice President/Senior Vice President and/or other management/Executive Staff as needed regarding programmatic and personnel issues. • Represent company at funder/outside agency/community meetings as requested. • Immediately report to the appropriate Vice President/Senior Vice President any: monitoring visits or funders’ events; significant events; any incident that might subject company to liability. • Make hiring and firing recommendations to appropriate Program Managers, Program Directors, Vice Presidents and Chief Administrative Officers in consultation and agreement with Human Resources. • Tasks may be modified, expanded and/or assigned over time. • Master’s degree in social work, Psychology or a related field. (A license is not required but recommended of these Master’s Degrees: Social Work (LMSW or LCSW), Mental Health Counseling, Counseling/Guidance, Art Therapy). • Long term temp, maybe temp to perm • Brooklyn • $42-$45 • Immediate Consideration, please send resumes to lweinberg@phaxis.com An Equal Employment Opportunity Employer