Summary: Seeking an outgoing, dependable, and highly motivated Customer Service Representative to provide product/service information and resolve customer concerns. Highlights: 1. Serve customers by providing product and service information 2. Resolve customer concerns and maintain customer records 3. Focus on quality, problem-solving, and conflict resolution CUSTOMER SERVICE REPRESENTATIVE Busy Company located in the Springfield/Alexandria area is looking for a Customer Service Representative to work in our office on a temporary basis that may grow into a full time position. Job Description: Serves customers by providing product and service information and resolving customer concerns. Looking for an outgoing, dependable and highly motivated candidate who is career oriented. Responsibilities include route accounting, accounts receivable, and telephone customer service. Duties: * Opens customer accounts by recording account information. * Maintains customer records by updating account information. * Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. * Maintains financial accounts by processing customer adjustments. Skills/Qualifications: Customer Service, Quality Focus, Problem Solving, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking Compensation Plan: Competitive salary, medical, dental, vision, and company contributing 401(k) benefits, life insurance, paid vacation and holidays. For consideration for this position, email your resume and salary requirements. An EEO/DV/WM Co.
Craigslist · HR
Craigslist · HR
