Description
Summary:
Join a leading insurance agency as a Receptionist/Administrative Assistant, providing exceptional client support and managing office organization in a dynamic, supportive role.
Highlights:
1. Opportunity to provide exceptional customer service and client support
2. Engage in policy management and office organization tasks
3. Thrive in a supportive role within the insurance industry
Role Description
MAD Insurance is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist/Administrative Assistant.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Responsibilities
Client Support: Greet customers warmly in person and over the phone. Handle policy inquiries, billing issues, and claims processing to ensure clients feel supported.
Policy Management: Assist clients with updates, issue insurance cards, and ensure all policy documentation is current.
Office Coverage: Work in-office managing walk-ins, inbound calls, and support for the staff. Office hours are 9:00 am - 5:00 pm, Monday - Friday.
Office Organization: Manage administrative tasks like scheduling, filing, maintaining organized customer records, and overseeing office supplies.
Qualifications
Someone bilingual, fluent in both English and Spanish.
Previous experience as a receptionist or in a customer service role.
Communication and interpersonal skills.
Organizational and multitasking abilities.
Comfortable with engaging in sales conversations.
Basic computer skills, including Microsoft Office.
Job Type: Full-time
Benefits:
Paid time off
Aurora, CO 80011: Relocate before starting work (Required)
Work Location: In person