Summary: Haven Spa VTA seeks a highly organized, proactive Operations Coordinator to support day-to-day operations, client communication, scheduling, retention, and administrative systems. Highlights: 1. Support day-to-day operations and client communication 2. Opportunity to take initiative and solve problems 3. Focus on client retention and administrative reporting OPERATIONS COORDINATOR (HYBRID) Haven Spa VTA | Ventura, CA Haven Spa VTA is seeking a highly organized, proactive Operations Coordinator to help support day-to-day operations, client communication, scheduling, retention, and administrative systems. This is not a traditional receptionist role. We are looking for someone who takes initiative, solves problems, follows through, and helps keep operations running smoothly with minimal supervision. RESPONSIBILITIES: * Client communication via phone, text, email, and social media * Appointment scheduling and confirmation * Client retention outreach and follow-up * Membership tracking and qualification review * Filling cancellations and managing waitlists * Therapist coordination and schedule support * Bi-weekly payroll preparation and reporting * Social media and content support * Event coordination and promotional support * Friday laundry pickup and Saturday laundry organization * Administrative reporting and operational oversight IDEAL CANDIDATE: * Highly organized and detail-oriented * Excellent written and verbal communication skills * Strong customer service background * Comfortable working independently * Professional, reliable, and accountable * Able to prioritize tasks and problem-solve * Experience with scheduling, hospitality, wellness, spa, salon, or service industries preferred * Social media and administrative experience a plus POSITION DETAILS: * Hybrid position (remote and in-spa responsibilities) * Approximately 15–25 hours per week * Flexible scheduling with required responsiveness during designated work hours * Starting pay: $20/hour DOE TO APPLY: Please send your resume and a brief message explaining why you would be a great fit for this role. Tell us about a time you improved a process, solved a problem, or took initiative without being asked. We are looking for someone who wants to help build something special and take ownership of their role.
Craigslist · HR
Craigslist · HR
