Description
Summary:
The Operations and Admin Lead oversees end-to-end logistics, customer coordination, bookkeeping, and administrative functions for Somadome installations.
Highlights:
1. Oversee end-to-end logistics and customer coordination
2. Manage company bookkeeping and financial administration
3. Lead administrative duties and service ticket oversight
SOMADOME, INC.
Job Description: Operations and Admin Lead
Position Overview
The Operations Lead is responsible for overseeing the end-to-end logistics of Somadome installations, managing customer-facing coordination for delivery and service, tracking company bookkeeping and accounts receivable/payable, and handling basic administrative functions for the company. This is a part-time role to start, with room to grow in scope and hours as the company scales.
Employment Type: Part-time (approximately 20-25 hours per week to start, with potential to grow)
Compensation: $65,000 annually to start, with room for growth as the company scales and goals are reached
Key Responsibilities
Logistics and Dome Delivery
- Oversee the full logistics process of moving domes from point A to point B
- Source and compare quotes from different shipping companies
- Dispatch domes from the warehouse
- Coordinate with customers on delivery scheduling and logistics
- Source and compare quotes from the company's white glove delivery service provider, Pure
- Coordinate and manage white glove delivery contracts
Accounts and Revenue Oversight
- Oversee different customer accounts and ongoing accounts receivable for revenue shares and rentals
- Track and follow up on outstanding revenue share and rental payments
Bookkeeping and Financial Administration
- Track basic company bookkeeping, including quarterly returns for filing with the State of California
- Manage and coordinate with the company's bookkeeper on reconciling expenses and expense categorization for the company's profit and loss statement
- Oversee recurring accounts payable to warehouse, logistics, and white glove service providers, including processing and paying invoices
- Oversee recurring accounts receivable
Administrative Duties
- Issue customer invoices
- Generate purchase orders
- Handle daily administrative tasks supporting company operations
Service Ticket Oversight
- Oversee the service ticket process from intake to resolution (this role does not personally resolve technical issues, but manages the workflow)
- Ensure customer issues are tracked and ultimately resolved by the appropriate party
- Serve as the point of accountability for the overall ticket process
Reporting
This role oversees daily logistics and administrative operations for the company.
You must be really good at connecting the dots and seeing the bigger picture while also being granular and overseeing the daily details.
Note: This job description is intended to outline the general nature and scope of the role. Duties and hours may evolve as the company scales.
PLEASE submit only with a cover letter and reason you feel your experience sets you up for success in this particular role.