Office Staff

Description

Summary: This role manages front office operations, oversees daily financial bookkeeping, coordinates office activities, and supports customer dispatching within the plumbing industry. Highlights: 1. Manage front office operations and daily financial bookkeeping. 2. Utilize QuickBooks for comprehensive financial management. 3. Coordinate office activities and communicate with technicians and vendors. Administrative Assistant & Bookkeeper: This role manages our front office operations and oversees daily financial bookkeeping. Candidates must bring at least three years of administrative experience specifically within the plumbing industry, alongside a minimum of five years of general bookkeeping experience. Hands-on proficiency in QuickBooks is required to manage accounts payable, accounts receivable, payroll, billing, and financial reports. Daily responsibilities include coordinating office activities, communicating with technicians and vendors, and assisting with customer dispatching. Applicants must possess strong organizational skills, clear communication abilities, and proven reliability in managing trade-specific office workflows. Clerical Assistant: This role provides essential administrative support, customer intake, and record keeping for our plumbing service team. Candidates must possess at least two years of office or clerical experience in the plumbing field, with a firm grasp of basic plumbing terminology and parts. Primary duties include answering customer calls, booking service appointments, entering work orders, and maintaining digital and physical customer files. The ideal candidate will combine dependable attention to detail with professional phone etiquette and the ability to comfortably communicate standard plumbing concepts to clients.