Summary: Dependable, organized, and customer-focused Office Assistant to support daily operations and deliver excellent customer service for an appliance repair company. Highlights: 1. Support daily operations and customer service for appliance repair company 2. Opportunities for advancement and salary growth 3. Friendly work environment About Us We are a growing appliance repair company providing warranty and out-of-warranty service for major home appliance brands throughout the New York City area. We are looking for a dependable, organized, and customer-focused Office Assistant to support our daily operations and help deliver excellent customer service. Responsibilities - Answer incoming phone calls and respond to customer emails. - Schedule and coordinate appliance repair appointments. - Communicate with customers about appointments, parts, and repair status. - Dispatch technicians and assist with daily scheduling. - Enter and update service orders in the company system. - Coordinate with manufacturers, warranty companies, and parts suppliers. - Receive, inspect, organize, and track incoming appliance repair parts. - Maintain accurate records of parts received, shipped, and returned. - Prepare reports and maintain digital and physical files. -Assist with general office and administrative tasks. Qualifications - Previous office, customer service, or administrative experience preferred. - Russian language is a strong plus. - Basic to conversational English required. - Good communication and organizational skills. - Basic computer skills and familiarity with Microsoft Office and Google Workspace. - Ability to multitask and work in a fast-paced environment. - Reliable, detail-oriented, and willing to learn. - Professional attitude and good customer service skills. Compensation & Benefits - Full-time position - Starting pay from $20/hour, based on experience - Stable, long-term employment - Opportunities for advancement and salary growth - Friendly work environment
Craigslist · HR
Craigslist · HR
