Description
Summary:
Protex Solutions seeks an Inside Sales Support Specialist to provide crucial support to customers and the Inside Sales team, ensuring continued growth and efficient operations through excellent communication and organizational skills.
Highlights:
1. Act as primary customer contact, providing exceptional service via email/phone.
2. Generate and follow-up on quotation requests to secure orders.
3. Resolve customer inquiries and complaints promptly and professionally.
Protex Solutions, LLC is a design/manufacturing company that seeks an Inside Sales Support Specialist to join our team. You will play a crucial role in ensuring continued growth and efficient operation of our Inside Sales group. Your attention to detail, excellent communication and organizational skills will be essential in providing outstanding support to our Customers and Inside Sales team. This is a full-time, in the office, salaried position.
Responsibilities Include:
>Act as the primary point of contact for our customers, providing exceptional service and addressing their inquiries via email or phone.
>Generate and follow-up on quotation requests to secure orders.
>Resolve customer inquiries and complaints in a prompt and professional manner.
>Work directly with engineering and production departments to obtain updates on completed sales.
Qualifications:
>Knowledge and 1-3 years’ experience in inside sales, and sales administration.
>Proficiency using Microsoft Office to manage and prepare quotes, generate correspondence and facilitate customer interactions when needed.
>Great work ethic, ability to adapt quickly to changing priorities and shifting workloads.
>Self-starter mentality with the ability to work independently with general supervision and within a team environment.
>Be able to independently act to solve a range of problems, but understand when to elevate key details for approval/assistance.
>Ability to communicate clearly and professionally, both verbally and in written form
>Be organized and detail oriented.
>Must be a US Citizen and be able to pass a background check.
Salary
Starting Salary $55,000 - $60,000, based on experience
Please send resume for consideration.