Description
Summary:
Deliver high-quality customer service as the first point of contact for guests, managing accommodation needs and providing accurate information.
Highlights:
1. Serve as the first point of contact for guests
2. Deliver high-quality customer service
3. Strong customer service and problem-solving skills
- Serve as the first point of contact for guests.
- Manage guest accommodation needs.
- Welcome guests warmly and professionally.
- Check guests in and out efficiently.
- Answer incoming calls and emails.
- Provide complete and accurate information.
- Deliver high-quality customer service.
- Strong commitment to guest service.
- Professional appearance and behavior.
- Able to work well under pressure.
- Strong customer service and problem-solving skills.
- Excellent communication and organizational skills.
- Able to multitask and protect confidential information.
- Basic Windows and computer skills.
- Fire and Life Safety Director certification.
- Able to stand and walk throughout the shift.
- Able to lift up to 50 pounds.
- Fluent English required.
- Overnight availability required.
- Flexible availability, including weekends and holidays.
- $20–$27 per hour.
- Full-time position.
- Commuter assistance.
- Dental, health, vision, and life insurance.
- Flexible spending and health savings accounts.
- Paid time off.
- Paid jury duty.