Description
Summary:
We are seeking a reliable and organized Part-Time Dispatcher to coordinate schedules, communicate with drivers and customers, and ensure smooth daily operations.
Highlights:
1. Coordinate schedules and dispatch personnel
2. Monitor assignments and handle scheduling issues
3. Provide excellent customer service
Part-Time Dispatcher
Position: Part-Time Dispatcher
Employment Type: Part-Time
Schedule: Flexible / As Needed
Location: Pasco, WA
About the Position
We are looking for a reliable and organized Part-Time Dispatcher to join our team. The dispatcher will be responsible for coordinating schedules, communicating with drivers and customers, monitoring assignments, and helping ensure that daily operations run smoothly and efficiently.
Responsibilities
Coordinate and dispatch drivers or field personnel to scheduled jobs and service calls.
Answer incoming phone calls, messages, and customer inquiries professionally.
Communicate schedule changes, updates, and job information to drivers and staff.
Monitor routes, assignments, and job status throughout the day.
Maintain accurate records of calls, schedules, and completed assignments.
Handle unexpected scheduling issues and make adjustments as needed.
Provide excellent customer service and maintain professional communication.
Assist with other administrative and operational duties as needed.
Qualifications
Previous dispatch, customer service, logistics, or administrative experience preferred.
Strong communication and organizational skills.
Ability to multitask and remain calm in a fast-paced environment.
Comfortable using phones, computers, email, and scheduling software.
Strong attention to detail and ability to prioritize tasks.
Dependable, punctual, and professional.
Ability to work independently with minimal supervision.