Description
Summary:
This role is a proactive, detail-oriented Production Control Clerk responsible for customer service, administrative support, and operational coordination for a building services firm.
Highlights:
1. Integral customer service interface to the client
2. Central point of contact for clients and building occupants
3. Support onsite O&M teams for seamless service delivery
Role: Production Control Clerk
Pundir Group, Inc. (PGI) is a growing operations and maintenance (O&M) and building services firm and we are currently looking for a full-time on site Production Control Clerk to support the PJKK Federal Building in Honolulu, Hi. This is a temporary position with the possibility of turning into a full-time position.
We are looking for a proactive, detail-oriented and hardworking team member. This role will be a customer service interface to the client and integral to the overall responsiveness of PGI to client. This role will act as a central point of contact for clients and the building occupants, to include receiving and tracking client service requests and managing access to the Property Management staff and offices, performing face-to-face greeting of Field Office/Service Center visitors, receiving incoming telephone calls and either forwarding the calls to the appropriate staff or dictating messages as appropriate. Additionally, this position will have the following responsibilities:
● Work closely with the onsite O&M teams to ensure seamless delivery of services to GSA/building tenants.
● Receive and respond to service requests, acknowledge receipt, and close out after the Project Manager’s or Maintenance Lead’s final review of service tasks.
● Maintain documentation and compliance reporting records. This includes but is not limited to entering and/or maintaining preventive maintenance work orders, service work orders, compliance inspections, completed operating logs, subcontractor maintenance records, safety and quality assurance (QA) inspections, and major project files, including recurring reports and trending analytics documentation.
● Purchase parts, materials and supplies to support the O&M activities, including but not limited to creating purchase orders and tracking vendor invoices.
● Follow GSA key control policy and assist building occupants with key checkout.
● Maintain permits and fees in accordance with the GSA office procedures.
● Administer the Lost and Found Services.
● Manage Mail Services
● Manage conference rooms and digital signage (if applicable)
● Support building tours
● Support other buildings managed by the company as needed
Minimum qualifications:
● High school graduate or equivalent
● Minimum 2 years of experience performing admin support, customer service and reporting
● Proficient in Microsoft Office suite applications
● Ability to successfully complete a background check
Compensation: This is a full-time (forty hours per week) hourly position at the rate of $31.44 per hour. Benefits include paid vacation and sick leave, paid time off on Federal holidays and 401(k) plan.
Application: Submit resume and completed job application to jobs@pundirgroup.com. Please attach all documents in PDF format. All other file types/formats will not be considered. Only candidates who meet our selection criteria will be contacted for the next steps in the hiring process. Thank you for your interest in our position. We appreciate the time you have taken to apply.
Pundir Group, Inc. is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, gender identity, sexual orientation, health status or national origin.