Property Manager

Description

Summary: The Community Manager oversees the operational, financial, and leasing performance of a multi-property portfolio, providing direct site-level support and leadership to ensure team accountability and resident satisfaction. Highlights: 1. Manage multi-property portfolio performance, finances, and leasing 2. Lead and mentor onsite teams for optimal performance and resident experience 3. Ensure compliance with Fair Housing laws and company policies Position Summary The Community Manager is responsible for the operational, financial, and leasing performance of a multi-property portfolio while also providing direct oversight and support at the site level. This role blends high-level Property management responsibilities with hands-on duties to ensure property performance, team accountability, resident satisfaction, compliance, and occupancy goals are achieved. The ideal candidate is highly organized, financially driven, experienced in property operations, and capable of leading multiple teams while maintaining strong onsite presence and resident relations. Community Management Responsibilities  Supervise onsite office and maintenance teams  Manage Monthly Budget to align with ownership and the financial health of property.  Conduct regular property walks and inspections  Monitor curb appeal, maintenance standards, and vendor performance  Review work orders and ensure timely completion  Oversee resident relations and assist with escalated concerns or disputes  Ensure lease compliance and proper handling of delinquency and legal notices  Coordinate eviction filings and legal communication when necessary  Review guest cards, leasing activity, and conversion ratios  Coach and mentor onsite teams to improve performance and resident experience  Assist with hiring, onboarding, training, and disciplinary action when needed  Leasing & Marketing  Monitor lead sources and leasing traffic weekly  Review advertising effectiveness and recommend marketing strategies  Support leasing staff with sales techniques and closing ratios  Evaluate concessions and pricing strategies based on market conditions  Maintain strong knowledge of local market trends and competitor activity Financial Responsibilities  Oversee rent collections and delinquency management  Audit move-ins and resident ledger accuracy  Ensure utility billing and final account statements are completed accurately  Review accounts payable and invoice coding  Manage payroll review and approval processes  Monitor collections and bad debt performance Compliance & Legal  Ensure compliance with Fair Housing laws and company policies  Coordinate legal notices, for-cause terminations, and eviction timelines  Maintain communication with legal counsel and ownership groups  Ensure proper documentation and file compliance at all communities Qualifications  3+ years of multifamily property management experience preferred  Experience managing multiple properties or portfolios strongly preferred  LIHTC and affordable housing experience preferred  Strong understanding of: o Property operations o Leasing & marketing o Financial reporting o Collections & delinquency o Vendor management o Fair Housing compliance  Experience supervising teams and managing employee performance  Strong organizational and communication skills  Ability to prioritize and manage multiple deadlines simultaneously  Proficiency in property management software and Microsoft Office Suite Physical Requirements  Ability to walk properties, climb stairs, and inspect units regularly  Ability to travel between properties as needed