Technical Project Manager

About Cognigy Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time. Our skilled #CognigyCrew are the people behind our leading technology and we are now looking for more talented people to join our global team. Why you’ll love working at Cognigy - Our promise to you We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone. We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts - Team, Trust, Transparency, Technology. Your new role - Project Manager – US Location - Dallas, Texas (Onsite/Hybrid) Potential OTE: $110 000 to 130 000 OTE (Base and bonus included) We are seeking a proactive, delivery-focused Project Manager to drive successful implementation and delivery of client-facing projects in line with scope, budget, and timeline. In this role, you will lead complex projects from initiation to close, ensuring all activities align with the agreed Statement of Work (SOW) and deliver measurable value to our enterprise customers. You will serve as the main client contact and ensure internal and external teams are aligned to project outcomes. Your responsibilities will include Own full lifecycle project delivery, from planning through execution to closure, ensuring adherence to project management best practices (Agile and Waterfall). Build project plans based on customer requirements and deliverables of the implementation team. Must understand key technical concepts of Conversational AI to independently build the plans while engaging with key project resources. Develop detailed project plans aligned with the SOW, with defined timelines, milestones, and deliverables. Lead multiple projects concurrently, with potential team leadership responsibility for other Project Managers and coordination with cross-functional teams. Track action items and enforce accountability across all stakeholders to maintain project momentum and resolve issues promptly. Identify and mitigate risks early, manage escalation effectively, and implement robust contingency plans. Lead post-project evaluations, capturing lessons learned, and proactively recommending process improvements for future projects. Communicate clearly and regularly with internal and external stakeholders, including project sponsors and executive leadership. Foster a culture of collaboration and excellence across all project teams. Growth Potential At Cognigy we are committed to your professional growth. This role offers significant opportunities for career development, including access to ongoing training, and involvement in high-impact projects allowing you to showcase and advance your unique skills and experience. Requirements About you Minimum 5+ years of project management experience, delivering enterprise-level projects—preferably in Conversational AI or Contact Center environments. Proven track record managing multiple, simultaneous projects in a professional services or consulting setting, using both Agile and Waterfall methodologies. Comfortable working with technical teams and understanding core concepts of Conversational AI to independently build and manage project plans. Experience serving as the primary client contact, with strong stakeholder management skills across departments and executive levels. Skilled in developing, executing, and maintaining detailed project plans aligned with Statements of Work (SOW), including timelines, milestones, and deliverables. Proactive in identifying risks, managing escalations, and implementing contingency plans to ensure project stability. Highly organized and detail-oriented, with strong time management and the ability to maintain momentum across diverse teams. Proficient in project management tools such as MS Project, Jira, Asana, or Smartsheet. Applicants must be authorized to work in the United States without the need for employer sponsorship now or in the future. We are unable to offer visa sponsorship for this position. Benefits Life at Cognigy -  What we offer you We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include - Attractive and performance-oriented salary Medical, Dental, Vision, Life, & Disability insurance 401(k) Unlimited leave Unique opportunity to help build and shape the company, with little hierarchy Flexible working options Colleague recognition, reward and celebration events Global Employee Assistance Program ClassPass membership, giving you access to a variety of fitness and wellness experiences Ongoing learning and development opportunities, including Udemy One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more Pay Transparency Disclaimer Cognigy is committed to providing fair and equitable compensation for all employees. The listed salary ranges reflect our good faith estimate for the role across various U.S. locations where we hire. Actual compensation will be determined based on the candidate’s location, qualifications, and experience. We fully comply with all state and local pay transparency laws. Equal Opportunity Employer Statement Cognigy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Construction Project Manager Office Location: 601 First Street NW, Grand Rapids, MI 49504 Position Classification: Full-Time Regular Rockford is hiring a Construction Project Manager to plan and supervise a wide range of construction projects from start to finish. In this role you will organize and oversee the construction process and ensure projects are completed in a timely and efficient manner. The ideal candidate will be well-versed in all construction methodologies and procedures and able to coordinate a team of professionals of different disciplines to achieve the best results. Additionally, we are seeking an individual with an analytical mind, some construction estimating experience, and strong organizational skills. The goal will be to ensure all projects are delivered on time according to requirements and without exceeding budget. This position reports directly to the Project Executive. If you have phenomenal communication and project management skills, apply today and become a part of our dynamic team! Key Responsibilities: Foster an environment of diversity, equity, and inclusion. Work with Architect and Engineer firms to establish plans and specifications. Lead all aspects of project planning, execution, and delivery from contract award to final handoff. Develop and manage project budgets, cost controls, and forecasting in coordination with company finance teams. Establish and manage project schedules using tools such as MS Project, Outbuild or Primavera P6. Collaborate with Preconstruction, Estimating, and Procurement teams during the pre-award and buyout phases. Manage all aspects of the bid and award process including bid solicitation, Pre-Bid Meetings, Trade Contractor outreach, bid opening, post bid conferences, Value Engineering, award recommendations and contract award. Prepare, present and administer Prime Contracts and GMP. Negotiate and administer subcontracts and vendor agreements. Lead regular owner, architect, and subcontractor meetings; document progress, decisions, and changes. Monitor construction activities to ensure compliance with design, schedule, quality, and safety standards. Identify and proactively manage project risks, including delays, cost overruns, and scope changes. Manage overall project budget including labor, general condition creation and projection, overall budget, Trade Contractor contracts and project allowances. Review and approve monthly owner and Trade Contractor Invoices. Project Cost projections to clients for project planning.  Ensure timely processing of RFIs, submittals, change orders, and payment applications. Collaborate on a daily basis with the Project Field team to ensure roadblocks are being addressed to keep the project moving forward. Mentor Assistant Project Managers and Project Engineers. Manage warranty calls to meet company requirements. Requirements Bachelor’s degree in construction management or related field preferred Ability to organize, prioritize, and manage multiple tasks Superior oral and written communication and interpersonal skills A minimum of three years commercial construction experience Ability to read blueprints Ability to negotiate and manage contractual arrangements Knowledge of the operating practices of construction, architectural, and building firms Proficient in researching information, as well as MS Outlook, Project, Excel, and Word Experience with Procore Must possess skills in workflow analysis and management Must be willing to travel Benefits At Rockford, we believe that investing in our people is essential to our success. We offer a competitive compensation package along with a 401(k) plan featuring a company match to help you plan for the future. Our team members have access to comprehensive healthcare coverage, generous paid time off, and flexible work schedules that support work-life balance. We encourage continued growth through tuition reimbursement and professional development opportunities, and we promote well-being through on-site health and wellness programs. Rockford also provides industry-leading technology to empower our teams and offers meaningful ways to give back through volunteer time off and partnerships with local organizations. Joining Rockford means more than just a job. It’s an opportunity to shape your career while helping to build stronger communities. Who We Are For nearly 40 years, Rockford has been a trusted partner to thousands of clients across the U.S. With construction management, real estate development and property management services all under one roof, we view space from every angle. We think like owners, build with precision and operate to achieve long-term value—always committed to craftsmanship, quality and service.  Our talented team brings expertise and innovation to commercial, educational, industrial, health + well-being, hospitality, multi-unit and retail markets. From complex, large-scale construction, to smaller renovations, we tailor our services and approach to meet the unique needs of our clients and the communities they serve.  Recognized by Engineering News-Record as one of the Top 200 Contractors in the nation and consistently honored as one of the 101 Best and Brightest Companies to Work For, Rockford delivers more than buildings. We deliver results that last. We’re deeply invested in our people, our communities and the continued success of every project we touch—driven by a clear purpose: to Build a Better World. Environmental Factors and Working Conditions The work environment for this position is a typical office environment with occasional construction site visits. When in the office, the physical demands require the ability to sit for long periods of time. Intermittent movement, such as accessing centrally located office equipment, lifting of 35 lbs, bending, stooping, kneeling, and climbing, may be necessary to perform the requirements of this position. Site visits may subject the individual to hazards commonly associated with construction. Personal Protective Equipment (PPE) to be worn as required on project sites and in the warehouse. Rockford is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford will not discriminate based on religion, race, color, national origin, age, sex (including pregnancy and related conditions, gender identity, and sexual orientation), height, weight, marital status, military service, partisan consideration, disability, genetic information, or any other reason prohibited by applicable federal and state laws.

Construction Assistant Project Manager Office Location: 601 First Street NW, Grand Rapids, MI 49504 Position Classification: Full-Time Regular Rockford is hiring a Construction Assistant Project Manager to plan and supervise a wide range of construction projects from start to finish. In this role you will organize and oversee the construction process and ensure projects are completed in a timely and efficient manner. The ideal candidate will be well-versed in all construction methodologies and procedures and able to coordinate a team of professionals of different disciplines to achieve the best results. Additionally, we are seeking an individual with an analytical mind, some construction estimating experience, and strong organizational skills. The goal will be to ensure all projects are delivered on time according to requirements and without exceeding budget. This position reports directly to the Market Leader If you have phenomenal communication and project management skills, apply today and become a part of our dynamic team! Key Responsibilities: Foster an environment of diversity, equity, and inclusion. Procure municipal requirements and approvals. Coordinate utility engineering and permit applications. Assist in developing and managing project schedules, budgets, submittals, RFIs, and change orders. Coordinate with subcontractors, vendors, and consultants to ensure timely and cost-effective project delivery. Participate in owner, architect, and subcontractor meetings, recording meeting minutes and tracking action items. Manage and maintain document control systems (plans, specifications, submittals, and RFIs) using project management software (e.g., Procore, Bluebeam or similar). Support procurement efforts, including soliciting bids, evaluating proposals, documenting post bid meeting minutes and issuing Trade Contracts and purchase orders. Support in soliciting and evaluating proposals for extra work, managing the Cost Control Log, generating Owner Change Orders and Trade Contractor Chage orders. Conduct site visits and field coordination as needed to support project progress and quality control. Manage project closeout, including punch list coordination, warranty documentation, and final turnover packages. Create and maintain drawing log during preconstruction phase. Perform quantity takeoffs, as necessary. Provide updated unit prices for estimating department. Assist in LEED administration and assembly of documentation. Assist in assembly and verification of Prevailing Wage and Certified Payroll documentation. Requirements Bachelor’s degree in Construction Management or related field Construction management background preferred Must possess the ability to organize, prioritize, and manage multiple tasks Must possess superior oral and written communication and interpersonal skills Must have a working knowledge of MS Office, including strong skills in Excel, Word, and Outlook Ability to read blueprints Ability to negotiate and manage contractual arrangements Knowledge of the operating practices of construction, architectural, and building firms Basic understanding of project management principles. Must possess skills in workflow analysis and management. Must possess excellent communication skills. Must be highly detail-oriented and organized. Must have excellent time management skills Benefits At Rockford, we believe that investing in our people is essential to our success. We offer a competitive compensation package along with a 401(k) plan featuring a company match to help you plan for the future. Our team members have access to comprehensive healthcare coverage, generous paid time off, and flexible work schedules that support work-life balance. We encourage continued growth through tuition reimbursement and professional development opportunities, and we promote well-being through on-site health and wellness programs. Rockford also provides industry-leading technology to empower our teams and offers meaningful ways to give back through volunteer time off and partnerships with local organizations. Joining Rockford means more than just a job. It’s an opportunity to shape your career while helping to build stronger communities. Who We Are For nearly 40 years, Rockford has been a trusted partner to thousands of clients across the U.S. With construction management, real estate development and property management services all under one roof, we view space from every angle. We think like owners, build with precision and operate to achieve long-term value—always committed to craftsmanship, quality and service.  Our talented team brings expertise and innovation to commercial, educational, industrial, health + well-being, hospitality, multi-unit and retail markets. From complex, large-scale construction, to smaller renovations, we tailor our services and approach to meet the unique needs of our clients and the communities they serve.  Recognized by Engineering News-Record as one of the Top 200 Contractors in the nation and consistently honored as one of the 101 Best and Brightest Companies to Work For, Rockford delivers more than buildings. We deliver results that last. We’re deeply invested in our people, our communities and the continued success of every project we touch—driven by a clear purpose: to Build a Better World. Environmental Factors and Working Conditions The work environment for this position is a typical office environment with occasional construction site visits. When in the office, the physical demands require the ability to sit for long periods of time. Intermittent movement, such as accessing centrally located office equipment, lifting of 35 lbs, bending, stooping, kneeling, and climbing, may be necessary to perform the requirements of this position. Site visits may subject the individual to hazards commonly associated with construction. Personal Protective Equipment (PPE) to be worn as required on project sites and in the warehouse. Rockford is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford will not discriminate based on religion, race, color, national origin, age, sex (including pregnancy and related conditions, gender identity, and sexual orientation), height, weight, marital status, military service, partisan consideration, disability, genetic information, or any other reason prohibited by applicable federal and state laws.

The driving force behind our business growth is a skilled and dedicated project management team. We’re searching for a highly qualified project manager to help us maintain our position as an innovative authority. The ideal candidate will have previous experience and strong skills in developing and overseeing work plans. The project manager will also prepare and present updates regularly to relevant management channels, ensuring that our goal of innovation is being achieved. The MSPs Technical Project Manager is responsible for ensuring all the information needed to deliver a project On-Time and On-Budget is available and gathered. We should be clear that this is NOT a hands-on IT Engineering role. This is a challenging role that requires support from stakeholders at many levels across the business. You will need to demonstrate leadership and team building skills and be able to balance these with the structure and discipline needed to manage and control project risks. Some really exciting initiatives are in place and that will allow you to make your mark in this organization and stand-out from the typical project manager. These include but are not limited to the following: Billable Hours Focus: Engage team members and Engineers on processes for properly documenting and increasing billable hours through automation PluralSight Implementation: Encourage professional development among Engineers to leverage recent PluralSight implementation company wide Microsoft Copilot: Encourage and mentor the use of Microsoft Copilot and other tooling among Engineers to improve efficiency REWST Low Code Implementation: Encourage and collaborate with Engineers on potential automation projects for routine and manual tasks Documentation/Process Improvement: Establish clear documentation standards for teams to follow and seek opportunities to implement process improvements to reduce inefficiencies. Automation Incentive Program: Assist with implementing a program where a 50/50 billable split happens between the Engineer developing the automation and the Engineer who executes the automation DevOps Implementation: Encourage and facilitate conversations with the team to adopt Agile and DevOps methodologies and practices as it relates to IT projects/infrastructure. Objectives of this role Build and develop the project team to ensure maximum performance, by providing purpose, direction, and motivation Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met Establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and changes Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks Structure and manage integrated, multitrack performance databases for digital, print, social, broadcast, and experiential projects Develop and maintain partnerships with third-party resources, including vendors and researchers Assign and monitor resources to ensure project efficiency and maximize deliverables Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan Requirements Prior experience in a Managed Services environment 5 or more years of project management experience Industry Project Management certification (i.e. - PMP, Project+, etc) Strong attention to deadlines and budgetary guidelines

The Tsui Group is seeking a candidate who is qualified and experienced in educational facility construction projects to serve as an Asset/Move Coordinator I for a large educational client within Los Angeles County with the below duties. Position Overview: Provide support to the Relocation Project Management (RPM) team at multiple campuses as needed in Furniture, Fixtures, and Equipment (FF&E) activities for all new, renovated and swing space projects which includes assistance in programming, specifications, budget tracking, procurement coordination, scheduling with the construction team, installation, and punch list activities. Supports the RPM team in move management activities relating to move scope creation, bidding, analysis of bids, budget tracking, move coordination, scheduling, onsite move oversight and punch list activities to ensure complete functional occupancy of new and renovated buildings. Position Description: Support the Furniture/Equipment/Relocation Project Management Services with emphasis in FF&E selection, procurement coordination and purchasing for all such areas as identified by the District to provide college the onsite FF&E and move-in/relocations management services. Responsibilities include strategic oversight of all FF&E procurement, FF&E Installation, Pre-move, Move, and Post move/Close-out phase activities for specified assigned projects. Services shall be provided at the direction of the College Project Director (CPD) and the Manager of Relocation Project Management team. Assist with the procurement and purchasing of FF&E using best-value and/or low bid public contracting. Support budget and schedule tracking efforts for FF&E and moves, and meet with relevant Project Architects (A/E), Project Managers, and BUGs, to be able to prepare office layouts and work with the occupants to plan furniture and equipment relocation of existing to the move location. Work with vendors and/or movers to assist with filling in equipment and furnishings where there are gaps. Coordinate and prepare a list of all new furniture and equipment needed for the project. Assist with the timely and successful onsite FF&E installation, punch-list sign-off and transition during swing space, relocation and/or move into new buildings. Support the procurement of specialty contractors or Movers for installations, delivery, and/or connections not covered by the FF&E vendors. Create detailed scope of work for Task Orders for Contractors/Movers as necessary. Support the RPM in the working with the Project Interior Designer and the BUG user groups to select and prepare a list of all furniture and equipment needed for the project. Assist in the onsite unlocking of all areas requiring access by the movers and others during the Pre-Move, Move, Installation and Post Move/Close-Out Phases and for the re-securing all such areas. Assist in the onsite coordination of all furniture and equipment deliveries with PMs, CPDs, Facility Directors, and BUGs if applicable; work closely with Asset Management Team to coordinate all asset tagging and disposition requirements, and Warranty Program Managers and other members of program staff working towards close-out of projects. Maintain all FF&E, move management, moving and storage related documents, including proposals, purchase orders, packing slips, time cards, shipping documents, freight bills, and invoices and submit to the CPD in written form. Requirements Minimum Required Qualifications: High School Diploma. 4 years of related experience in Interior Design, Construction, Engineering, Moves/Relocations, Facilities, or Furniture, Fixture and Equipment coordination/procurement. Ability to read architectural and furniture drawings. Knowledge of furniture and equipment specifications and procurement. Strong written and oral communication, organizational, and interpersonal skills. Attention to detail. Ability to be onsite at multiple colleges. Proficiency Microsoft Office and related word processing, spreadsheet, and database software. Flexibility in schedule and transportation to work at multiple locations based on assigned schedule. Preferred Qualifications: 4 year Degree in the areas of Architecture, Interior Architecture, Interior Design, Construction/Project Management, Facilities Management or related area required. Procurement, sourcing or asset management experience. Public Works experience. Knowledge/proficiency in AutoCAD software. Certification/Membership with CID, IIDA, AIA, IFMA, LEED. Benefits Salary Range: $81,000-$86,000 Medical, Vision, & Dental – 100% covered for the employee* Life and Disability Insurance 10.5 days of Vacation pay (Accrued) 6 days of Sick pay (Available Immediately) 10 days of Holiday pay (9 Holidays, 1 Personal Day) 3% Employer Contribution 401k (After 1 year of service) Monthly Stipend for Cell Phone Laptop for work purposes

Building on our deep expertise in energy efficiency, Resource Innovations (RI) is seeking a Commercial & Industrial (C&I) Program Manager to join our growing team in New England! In this role, you will lead strategic delivery of large-scale energy efficiency programs, overseeing a cross-functional team of outreach, engineering, and operations professionals, overseeing all aspects of program design, implementation, and performance management. You will serve as a trusted advisor to utility clients and industry partners, leveraging market insights, technical expertise, and stakeholder engagement to deliver results that align with client goals and advance regional energy transformation.  A proven track record of project management, operational efficiency, and client satisfaction are keys to success. This position will be highly visible within the organization and plays a critical role in our expansion in the Northeast region.  Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities Develop and manage C&I program design, including work plans, resource allocation, and performance strategies to achieve contractual goals and performance metrics. Monitor program progress against goals, provide accurate forecasts to internal and external stakeholders, and ensure all deliverables are completed on time and within budget. Anticipate and adapt to evolving market dynamics, developing creative, data-driven solutions to emerging challenges. Lead, mentor, and develop a high-performing team, setting clear objectives, fostering accountability, and cultivating a collaborative, results-oriented culture. Conduct in-depth market and contractor participation analysis, including geographic opportunity assessments, to inform program strategies. Build and maintain strong relationships with clients, subcontractors, community partners, and industry stakeholders to maximize program reach and effectiveness. Partner with internal teams (IT, Marketing, Finance, HR) to create operational efficiencies and deliver seamless program execution. Serve as primary client point of contact, managing expectations, ensuring satisfaction, and proactively resolving issues. Other duties as assigned. Requirements Demonstrated success managing large-budget programs, including strategic planning, contract negotiation, and budget oversight. Strong analytical, problem-solving, and communication skills with the ability to translate complex technical concepts into actionable strategies. Proficiency in Microsoft Office Suite, CRM platforms, and budget management tools. Commitment to sustainability and passion for creating meaningful environmental impact. Preferred skills, education, and experience Residence in Massachusetts or willingness to relocate. Bachelor’s degree in business, energy, engineering, or a related field (Master’s degree preferred). Minimum 8+ years of experience in energy efficiency, clean energy, or a related field, with at least 3 years in a supervisory role. CEM or desire to obtain CEM. Benefits About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position.  The compensation range for the base salary for this position is $135,000. In addition to base pay, employees are eligible for a discretionary annual bonus.  The stated salary represents the expected compensation for this position.  Final compensation will be determined based on factors such as the candidate's experience, education and location.  We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits.  Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.