Browse
···
Log in / Register

Sr. Product Manager - Home Automation (Ecosystem)

$140,000-180,000

TP-Link Systems Inc.

Irvine, CA, USA

Favourites
Share

Description

About Us:   Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.  We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.   Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.   Overview:  We are seeking a passionate and results - driven Senior Product Manager with 5 - 10 years of successful experience in product planning, definition, and management in the realm of smart home products especially home automation ecosystem like smart lighting systems, smart switches, sockets, smart control centers, smart curtains, sensors and buttons, etc. You'll be responsible for collaborating with major clients such as ISPs, third - party platforms, pre - installation market clients, etc. to execute home automation business projects and drive the growth of our smart home ecosystem.Your contributions will improve the daily experiences of countless smart home users, making their lives more convenient and secure. Join us and be part of creating a world full of exciting possibilities! Key Responsibilities:   -  User Insights: o   Conduct in-depth analyses of global users’ home environments to understand and identify their real needs. Use these insights to develop innovative product features that enhance the user experience. - Competitive Analysis: o   Quickly assess and summarize competitor product features. Provide targeted recommendations to differentiate TP-Link’s smart home offerings and stay ahead of the competition. -Technology Research and Innovation: o   Dive into research on new technologies conducive to enhancing user experience, applying innovations to improve user experience and product competitiveness. - Product Definition and Roadmap Planning [Core Responsibility]: o   Define market-leading smart home especially home automation products by leveraging market research, user feedback, and technology trends. o   Develop product roadmaps and plan for product iterations and feature development, ensuring sustained product leadership in the market. o   Create comprehensive product requirement documents to guide the design and development teams. - Communication and Collaboration: o   Actively articulate product features, user value, and competitive advantages, collaborating with TP-Link's creative product team for further refinement. o   Collaborate with product and development teams in both China and the United States to ensure the timely delivery of high-quality products. o   Partner with clients to drive the successful completion of projects, aligning product features with client needs for seamless implementation. - Sales and Operations Support: o   Collaborate with the global sales team to create monthly product production plans, adjusting based on sales and competitive conditions. o   Monitor and optimize user feedback post-product launch, continuously refining products.   Qualifications:  o   Hands-on experience with smart home products, particularly in Home Automation related products. o   Experience in successfully delivering smart home ecosystem solutions to clients. o   A strong technical background and ability to provide technical direction throughout product development. Deep in customer empathy, with the ability to identify and act on the smallest details to drive meaningful product innovation Requirements o   Bachelor's degree in a STEM (Science, Technology, Engineering, and Mathematics) field. o   Proven experience in product planning, definition, and management, covering the full product lifecycle from concept to market launch. o   Strong technical understanding and ability to engage in technical decision-making. Benefits Salary range: $140,000 - $180,000 per year Free snacks and drinks, and provided lunch on Fridays Fully paid medical, dental, and vision insurance (partial coverage for dependents) Contributions to 401k funds Bi-annual reviews, and annual pay increases Health and wellness benefits, including free gym membership Quarterly team-building events At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc. Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.

Source:  workable View Original Post

Location
Irvine, CA, USA
Show Map

workable

You may also like

OPPO US Research Center
Test Engineer-AI/LLM
Palo Alto, CA, USA
OPPO US Research Center is seeking a full-time meticulous and innovative AI/LLM Test Engineer to join our cutting-edge AI team. In this critical role, you will evaluate the performance, reliability, and safety of Large Language Models (LLMs) in real-world product scenarios and test end-to-end generative AI solutions. Your work will directly shape how users experience AI-powered features by ensuring robustness, accuracy, and alignment with product goals. This is a unique opportunity to pioneer testing methodologies for next-generation AI systems at the forefront of technology. We are also seeking a Contractor based LLM Evaluation & QA Engineer to support the testing and validation of large language model (LLM)-powered applications. You will help implement test strategies, execute evaluation workflows, and assist in model performance validation across diverse generative AI use cases. This contract role is ideal for someone with hands-on experience in AI/ML evaluation, QA engineering, or data analysis who wants to deepen their exposure to generative AI systems. Requirements Full-time position requirement: Core Testing & Evaluation Design and execute performance tests for LLMs across diverse product use cases (e.g., chatbots, content generation etc.). Develop automated test frameworks to evaluate LLM outputs for accuracy, bias, safety, and coherence. Conduct end-to-end testing of integrated generative AI solutions, including APIs, data pipelines, and user interfaces. Optimization & Validation Collaborate with ML engineers to validate fine-tuned models and optimize prompts for target scenarios. Analyze model failures, edge cases, and adversarial inputs to identify risks and improvement areas. Benchmark LLM performance against industry standards and product-specific KPIs. Collaboration & Quality Assurance Partner with product, engineering, and research teams to define test requirements and acceptance criteria. Document defects, performance metrics, and test results to drive data-driven improvements. Advocate for AI ethics and safety through rigorous testing of fairness, bias mitigation, and content moderation. Innovation & Tooling Build scalable tools for synthetic test data generation, prompt variation testing, and automated evaluation workflows. Stay current with advancements in generative AI testing, including red-teaming techniques and evaluation frameworks (e.g., HELM, Dynabench). Propose novel testing strategies for emerging challenges (e.g., hallucinations, context drift). Basic Qualifications: Bachelor’s degree in Computer Science, Data Science, Engineering, or a related technical field, or equivalent practical experience. 1+ years of experience in software testing, data science, or ML validation, with exposure to AI/ML systems. Proficiency in Python and testing frameworks (e.g., PyTest, Selenium). Hands-on experience evaluating LLMs in production environments (e.g., GPT, Claude, Llama, Gemini). Strong analytical skills for dissecting model behavior, statistical performance, and failure modes. Familiarity with cloud platforms (GCP, Azure, or AWS) and MLOps tooling (e.g., MLflow, Weights & Biases). Experience with version control (Git) and agile development methodologies. Preferred Qualifications: Master’s degree in AI, Machine Learning, or a related field. Expertise in prompt engineering, LLM fine-tuning (e.g., LoRA, RLHF), or optimization techniques. Experience with automated evaluation tools (e.g., LangChain, TruLens) or LLM-specific test suites. Knowledge of data pipelines, SQL/NoSQL databases, and API testing (e.g., Postman). Background in statistics, quantitative analysis, or data visualization for test insights. Contributions to AI safety/ethics initiatives or open-source LLM evaluation projects. Experience testing mobile-integrated AI solutions (Android/iOS). Contractor position requirements: Testing & Evaluation Support: Execute pre-defined performance tests for LLMs across various tasks (e.g., summarization, Q&A, chatbot flows). Run scripted evaluations to assess outputs for factuality, coherence, and safety. Perform manual and automated test execution on APIs and LLM-integrated user interfaces. Prompt & model validation: Assist ML engineers in evaluating prompt variations and prompt-tuning outcomes. Log and analyze failure cases, anomalies, and edge cases based on provided guidelines. Collabration & Documentation Work with QA leads, product managers, and ML engineers to understand test goals and criteria. Report defects, compile evaluation summaries, and maintain testing logs. Tooling & Antomation: Use existing internal tools or frameworks to automate test runs and result collection. Contribute to prompt generation, input templating, or result tagging processes. Basic Qualifications: Bachelor's degree or equivalent work experience in a technical field (e.g., Computer Science, Engineering, Data Science). 6+ months experience in software QA, data labeling, LLM evaluation, or ML testing projects. Basic Python proficiency, especially for data processing and automation tasks. Familiarity with LLMs (e.g., GPT, Claude, Gemini) and prompt-based outputs. Comfortable working with tools like Jupyter, Postman, or testing dashboards. Detail-oriented with good documentation habits. Contractor Details: Duration: Long term Rate: Commensurate with experience Conversion Opportunity: High-performing contractors may be considered for full-time roles Benefits OPPO is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The US base salary range for this full-time position is $100,000-$200,000 + bonus + long term incentives benefits. Our salary ranges are determined by role, level, and location.
$100,000-200,000
GAC Enterprises, LLC
OSP Material Handler
Greensboro, NC, USA
GAC Enterprises, LLC is a well-established telecommunication construction company looking for a Material Handler to join our team. The Material Handler is responsible for the efficient management of materials, supplies, and equipment within the warehouse and yard, ensuring timely and accurate delivery of construction materials and equipment. This role involves organizing inventory, maintaining accurate records, and supporting the construction teams by managing the logistics of operations. Requirements Inventory Management: Track and manage inventory levels, conduct regular stock audits, and ensure accurate recording of materials received and dispatched. Receiving and Dispatching: Oversee the receipt of incoming shipments, inspect items for damage, verify quantities, and prepare them for storage. Manage the dispatch of materials to various job sites as per construction needs. Documentation: Maintain and update warehouse records, including purchase orders, delivery receipts, and inventory logs. Ensure all documentation is accurate and filed appropriately. Storage and Organization: Organize and store materials in the warehouse and yard to optimize space and accessibility. Implement and adhere to safety and storage protocols to prevent damage or loss of materials. Equipment Management: Handle and maintain warehouse equipment such as forklifts, pallet jacks, and shelving units. Ensure equipment is in good working condition and report any malfunctions. Safety Compliance: Follow all safety regulations and guidelines to ensure a safe working environment. Report safety hazards and ensure that safety equipment is available and used appropriately. Communication: Coordinate with construction personnel, and other warehouse staff to ensure materials and supplies are delivered as needed. Address any discrepancies or issues promptly. Customer Service: Provide excellent service to internal and external stakeholders by addressing inquiries, resolving issues, and ensuring timely fulfillment of material requests. Support Fleet:  Pick up and deliver materials, resources, equipment, or vehicles as needed to help Fleet. Additional Responsibilities:  The successful candidate may be required to perform other duties and responsibilities as assigned by their manager, which are not specifically listed in this job description but are necessary to meet the team’s needs and organizational goals. Education: High school diploma or equivalent; additional certifications related to warehouse management or logistics are a plus. Experience: Previous experience in a warehouse or inventory management role, preferably in the telecommunication construction industry. Skills: Strong organizational and time-management skills. Ability to operate warehouse equipment safely. Proficiency in using inventory management software and basic office applications. Good communication and interpersonal skills. Basic math skills for inventory and record-keeping. Physical Requirements:  Ability to lift and carry heavy materials up to 50 lbs., stand for extended periods, and work in various environmental conditions. Working Conditions: Environment: Warehouse setting with exposure to construction materials and equipment, and the warehouse yard with exposure to all outside elements. Hours: May require overtime or flexible hours depending on project demands. Benefits Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Short-Term & Long-Term Disability Paid Time Off (Vacation, Sick & Public Holidays)
Negotiable Salary
LifeMD
Product Marketing Manager
New York, NY, USA
About us LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns.  To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care. About the role As Product Marketing Manager, you will be driving go-to-market initiatives, with the ultimate goal of continued optimization and growth of the LifeMD portfolio. Using a data-driven and market evidence approach, and working cross-functionally and collaboratively with technical, operational, and growth and retention marketing specialists, this role will be responsible for the overarching strategy that will power launch and the scaling of new and existing product offerings. The role will be expected to develop a deep understanding of the customer experience, competitive landscape, and target buyers across brands – and will be required to balance multiple responsibilities, prioritize efficiently, and succeed in a cross-functional capacity. Key Responsibilities: Assist in the development and maintenance of a prioritized product roadmap, incorporating customer feedback, market analysis, and strategic business objectives Collaborate with product management and UX/UI teams to define clear, concise user stories and detailed acceptance criteria Conduct regular user acceptance testing (UAT) and quality assurance (QA) of the patient experience, alongside competitive research, to drive continuous product improvement Oversee lifecycle of complementary product offerings, from ideation and development to launch, go-to-market, and ongoing scaling Work closely with operations to develop resources needed by the clinical and care center team to deliver exceptional patient care In coordination with finance, develop appropriate pricing models; partner with acquisition to create target personas and refine promotional language Build strategies that focus on cross-selling within the LifeMD portfolio, including nurturing audiences that would benefit from specialty/chronic care Enhance patient loyalty and long-term engagement through continuous improvement of patient-facing resources, including the LifeMD app Identify and manage partnerships that can support product and growth goals Define and track key performance indicators (KPIs), aligned with overall company budget and business goals, and leverage analytics to identify areas for optimization Requirements Basic Qualifications: 5+ years of experience in product management, product marketing, product ownership or a similar role Proven track record of success in assisting in the growth of a product line or business unit for a digital healthcare company Strong understanding of product development methodologies; experience with product discovery/validation techniques and proficiency with project/product management tools (e.g., Figma, Jira, ClickUp) Preferred Qualifications: Excellent communication, presentation, and interpersonal skills Ability to prioritize effectively and manage multiple projects simultaneously Data-driven with excellent decision-making skills Ability to thrive in a fast-paced, dynamic environment Benefits Salary Range: $130,000-$150,000 Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Unlimited PTO Policy Paid Holidays Short Term & Long Term Disability Training & Development
$130,000-150,000
LifeMD
Product Marketing Manager
New York, NY, USA
About us LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns.  To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care. About the role As Product Marketing Manager, you will be driving go-to-market initiatives, with the ultimate goal of continued optimization and growth of the LifeMD portfolio. Using a data-driven and market evidence approach, and working cross-functionally and collaboratively with technical, operational, and growth and retention marketing specialists, this role will be responsible for the overarching strategy that will power launch and the scaling of new and existing product offerings. The role will be expected to develop a deep understanding of the customer experience, competitive landscape, and target buyers across brands – and will be required to balance multiple responsibilities, prioritize efficiently, and succeed in a cross-functional capacity. Key Responsibilities: Assist in the development and maintenance of a prioritized product roadmap, incorporating customer feedback, market analysis, and strategic business objectives Collaborate with product management and UX/UI teams to define clear, concise user stories and detailed acceptance criteria Conduct regular user acceptance testing (UAT) and quality assurance (QA) of the patient experience, alongside competitive research, to drive continuous product improvement Oversee lifecycle of complementary product offerings, from ideation and development to launch, go-to-market, and ongoing scaling Work closely with operations to develop resources needed by the clinical and care center team to deliver exceptional patient care In coordination with finance, develop appropriate pricing models; partner with acquisition to create target personas and refine promotional language Build strategies that focus on cross-selling within the LifeMD portfolio, including nurturing audiences that would benefit from specialty/chronic care Enhance patient loyalty and long-term engagement through continuous improvement of patient-facing resources, including the LifeMD app Identify and manage partnerships that can support product and growth goals Define and track key performance indicators (KPIs), aligned with overall company budget and business goals, and leverage analytics to identify areas for optimization Requirements Basic Qualifications: 5+ years of experience in product management, product marketing, product ownership or a similar role Proven track record of success in assisting in the growth of a product line or business unit for a digital healthcare company Strong understanding of product development methodologies; experience with product discovery/validation techniques and proficiency with project/product management tools (e.g., Figma, Jira, ClickUp) Preferred Qualifications: Excellent communication, presentation, and interpersonal skills Ability to prioritize effectively and manage multiple projects simultaneously Data-driven with excellent decision-making skills Ability to thrive in a fast-paced, dynamic environment Benefits Salary Range: $130,000-$150,000 Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Unlimited PTO Policy Paid Holidays Short Term & Long Term Disability Training & Development
$130,000-150,000
TP-Link Systems Inc.
Sr. Product Manager - Network Applications
Irvine, CA, USA
About Us: Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint. We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology. Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle. Overview: We are seeking a Sr. Product Manager to lead the long-term strategic vision and planning for our network equipment software products. The successful candidate will be responsible for defining the product roadmap, establishing software milestones, and ensuring that our products maintain a competitive edge in the market. You will focus on market analysis, user needs, and competitive strategies to drive the success and differentiation of our software offerings. Key Responsibilities: · Product Line Strategy: Define the long-term strategy for software products, ensuring alignment with business objectives and market trends. Develop and maintain a clear product roadmap that reflects future growth and strategic goals. Responsible for planning key product iterations to ensure continuous product improvement. · Data Analysis and Data-Driven Optimization: Conduct in-depth market data research to understand customer needs and the competitive landscape. Leverage the results to make data-driven decisions, optimize product features, and enhance the overall product competitiveness. Use insights from data analysis to inform and refine product strategy, ensuring continuous improvement and alignment with market demands. · Market and Competitive Analysis: Monitor market trends, user needs, and competitive products to ensure our software offerings remain relevant and competitive. Analyze competitors' software products and provide strategic insights to enhance product differentiation. · Core Features and Functionality Definition: Lead the design of core features, providing high-level product design specifications and functional requirements for the software. · Collaboration with Development Teams: Work closely with the development and engineering teams to ensure that product requirements are understood and implemented accurately. Provide clear direction on software priorities and features. Requirements ·Qualifications Bachelor’s degree or higher required, preferably in Computer Science, Electronics, Communications, Software Engineering, or related fields. 5+ years of experience in product management, with a focus on software product line for network equipment, telecommunications, or IT infrastructure, required. Strong background in defining software product roadmaps, setting milestones, and creating product specifications. Experience in creating product prototypes, wireframes, and mockups to communicate product concepts and user flows effectively. Strong leadership and communication skills, with the ability to work effectively across multiple teams. Benefits Salary Range: $140,000 - $180,000 Benefits: Fully paid medical, dental, and vision insurance (partial coverage for dependents) Contributions to 401k funds Over four weeks of PTO per year Bi-annual pay increases Health and wellness benefits, including free gym membership Quarterly team-building events At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc. Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.
$140,000-180,000
Diverse Computing
Product Support Analyst (Software - Fully Remote)
Tallahassee, FL, USA
Are you the one we’re looking for? Diverse Computing, Inc. is looking for a highly motivated Product Support Analyst to join our close-knit product team. We are looking for someone with a strong drive towards customer service, the ability to work collaboratively across multiple teams, and an interest in learning the ins and outs of working in product development. In this role, you'll have the opportunity to work directly with our customers and our team to support DCI projects and products. This role requires the ability to understand our complex products and our users’ needs, as well as leading by example through attention to detail, critical thinking, and creative problem solving. We believe our product team should be one step ahead, proactively knowing the right questions to ask and acting in the best interest of our clients as well as our product teams’ success. Get to know us a little. At Diverse Computing, we are passionate about making a difference. Our mission: Deliver innovative solutions that improve the effectiveness and security of the public safety community. In other words, we create software that has a higher purpose than simply making a profit. Imagine working for a company where you can take ownership of your projects, be an integral part of team-oriented innovation, and play a pivotal role with software that is designed to improve public safety. At Diverse Computing, these aren't just catch phrases... they are part of our everyday reality, and yes, we're proud of it! Requirements As a DCI Product Support Analyst, your primary responsibilities will include: Managing coordination and communication with customers to understand the needs of the end users and the contract Respond to calls and emails regarding customer questions and issues Documenting reported issues and performing initial triage to determine next steps if escalation is needed Utilizing established issue management processes to report bugs Providing status reports to customers regarding open issues and release schedules Lead regular status meetings with customers  Working with the Application Support Team to coordinate releases Providing customer feedback to the product managers Coordinating with the products team and the PMO for special projects related to operational support, including, but not limited to, system enhancements, research requests, and Technical Operational Updates (TOU’s) Assisting in system analysis and identifying solutions that meet customer expectations Producing design specifications for enhancements to existing business systems  Coordinating with the PMO for change management Coordinating with the QA team to complete activities including: system testing, reporting issues, coordinating with technical resources, and confirming that software issues are resolved before delivery to the client  Maintaining consistent and ongoing customer training on the use of DCI's products Secondary responsibilities will include: Producing documentation updates including manuals, customer specific support information, and other documentation as needed Finding ways to improve processes and efficiencies to resolve issues for our customers Focusing on the best user experience and product features Finding similarities between requests to assess comprehensive solutions to user needs Coordinating with the Product Design team to produce high quality training materials for our end users Success factors generally include a/an: High degree of pride in accuracy, attention to detail, organization, confidentiality, and humble confidence Desire to lead by example through living the DCI core values of integrity, passion, customer service, innovation, and engagement Analytical mindset with excellent problem-solving skills Strong writing skills Professionally strong verbal skills and ability to run customer meetings Ability to translate technical concepts into plain language documentation for end users Commitment to being a readily available and supportive team player Dedication to teamwork and cooperation Ability to truly listen when communicating with others High regard for taking responsibility and ownership of one’s own work and actions Knack for thriving in a fast-paced environment and demonstrating responsible decisiveness Talent for productive and solution-oriented conflict resolution Personal passion for, or interest in, supporting public safety Experience with the following (nice to have): Agile development processes Jira Microsoft products including: Word, Excel, PowerPoint Writing technical documentation Editing and managing functional content for a technical-practitioner role (software consultants, developers, etc.) This job might be for you, if you: Have a Bachelor's in Information Technology, Information Communication Technology, Management of Information Systems, Computer Science, a related field, or equivalent related work experience Have knowledge of the public safety or criminal justice industry (preferred, but not required) Have an outstanding command of the English language, both written and verbal, along with non-verbal communication and interpersonal skills Are able to work from 8am - 5pm EST, Monday - Friday Currently reside in one of these states: FL, GA, IL, KS, KY, MO, NC, NJ, NY, SC, TN, TX, UT, VA Are able to confidently pass rigorous fingerprint-based state and federal background screenings, as required by the nationwide agencies we work with (mandatory) Do not require sponsorship to work in the U.S.; sponsorship is not available for this position Benefits We ask a lot, but we give a lot in return: Competitive salary (dependent on level of experience) Generous coverage options for Medical, Dental, & Vision insurance for you and your family; begins 1st of month after date of hire Flexible Spending Account (FSA) for health-related expenses Company sponsored Group Life / AD&D Insurance Supplemental insurance options: life, AD&D, short and long term disability, accident, critical illness, and hospital indemnity coverage Up to 3% matching SIMPLE IRA retirement contributions; no vesting schedule 15 days (3 workweeks) of annually earned PTO, front-loaded for immediate availability; additional days awarded at service milestones starting at 3+ years 12 paid holidays annually Paid Maternity/Paternity Leave Generous paid sick leave Work / Life balance-centered Flex Scheduling policy Fully remote & hybrid (office/remote) work opportunities Reimbursement of approved business-related travel and professional development expenses  Last, but not least, loving your job! An award-winning company culture that’s welcoming, fun, collaborative, and supportive. Find out more at https://www.diversecomputing.com/careers Ready to apply? Click on the link below to start the application process Provide a current resume as a PDF document Be prepared to provide contact information for three (3) professional references Keep an eye on your email and its spam folder since that will be our primary method of communication We are an equal opportunity employer that values diversity; it's in our name! We do not discriminate on the basis of race, religion, color, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, marital status, veteran status, disability status, or genetic information (including family medical history).
Negotiable Salary
Cookie
Cookie Settings
© 2025 Servanan International Pte. Ltd.