Key Account Manager

About Cognigy: Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional customer service that is instant, personalized, in any language, and on any channel. Through the perfect combination of Generative and Conversational AI, Cognigy’s AI Agents are shaping the future of customer service, increasing customer satisfaction, and supporting employees in real-time.  Our skilled #CognigyCrew are the people behind our leading technology and we are now looking for more talented people to join our global team. Why you’ll love working at Cognigy: Our promise to you We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone. We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts: Team, Trust, Transparency, Technology. Your new role: Sales Engineer Earning Potential: $150 000 to $220 000 OTE As a member of our presales team, you will work closely with our sales team on discovery calls, technical deep dives, product demonstrations, and basic POC’s/POV’s. A sales engineering role is all about creating a great experience for our customers. Your responsibilities will include: Partnering with the sales team to plan, prepare and execute on strategic deals within the sales cycle. Participating in discovery calls and technical deep dives. Creating and delivering powerful presentations and customized product demonstrations Design and recommend solutions that meet customer specific needs and business requirements, highlighting the benefits, capabilities and value proposition of Cognigy. Discover and analyze customer requirements, understand their pain points, and provide recommendations on how Cognigy can address these needs. Collaborating with relevant stakeholders to communicate customer requirements and further enhancements. Provide technical support to the sales team before and during the sales process, answering technical questions, demonstrating Cognigy to potential customers, and providing product information. Stay up-to-date on the competitive landscape and perform technical comparisons between the company's software and other conversational AI products on the market. Provide internal training to other teams across the company Growth Potential: At Cognigy we are committed to your professional growth. This role offers significant opportunities for career development, including access to ongoing training, and involvement in high-impact projects allowing you to showcase and advance your unique skills and experience. Requirements About you Are you a tech-savvy professional with a knack for delivering captivating demos? Do you thrive in the world of enterprise software, especially in contact center or automation technologies? If so, we have an exciting opportunity for you! Key Requirements: Consulting & Sales Engineering Expertise: Leverage your experience in roles like consultant, sales engineer, or presales to provide insightful and engaging demonstrations. Enterprise Software Proficiency: Bring your background in the enterprise software space, particularly with contact center or automation technologies, to the table. Programming Skills: Utilize your JavaScript programming/scripting experience, essential for presales and enablement services. Knowledge of Java, Python, or similar languages is a plus. Low Code & Conversational AI Experience: Experience presenting conversational AI and generative AI technologies. Contact Center Knowledge: Understanding contact center technology (SIP and typical contact center components such as SBCs, ACD, ASR, TTS, etc.). Experience with conversation design, IVR design or chatbot design. Presentation Prowess: Be a confident and engaging presenter, capable of captivating your audience. Creative & Design Skills: Experience with video editing, Photoshop, or similar tools is a valuable asset. Tech Enthusiast: Demonstrate confidence in speaking about and dealing with technology, with an ability to quickly learn new technologies. Technical Expertise: Have a deep understanding of Cognigy, conversational AI technologies, NLU/NLP, and related software technologies, including UI/UX. Sales Acumen: Effectively communicate complex technology in an easy-to-understand manner, build rapport with customers, and showcase Cognigy’s capabilities and value proposition. Communication & Collaboration: Exhibit excellent communication skills, tailored to your audience, and the ability to collaborate effectively with cross-functional teams Applicants must be authorized to work in the United States without the need for employer sponsorship now or in the future. We are unable to offer visa sponsorship for this position. If you’re ready to take on a role that combines technical knowledge with sales finesse, we’d love to hear from you! Benefits Life at Cognigy: What we offer you We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include: Attractive and performance-oriented salary Medical, Dental, Vision, Life, & Disability insurance 401(k) Unlimited leave Unique opportunity to help build and shape the company, with little hierarchy Flexible working options Colleague recognition, reward and celebration events Global Employee Assistance Program ClassPass membership, giving you access to a variety of fitness and wellness experiences Ongoing learning and development opportunities, including Udemy One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more Pay Transparency Disclaimer Cognigy is committed to providing fair and equitable compensation for all employees. The listed salary ranges reflect our good faith estimate for the role across various U.S. locations where we hire. Actual compensation will be determined based on the candidate’s location, qualifications, and experience. We fully comply with all state and local pay transparency laws. Equal Opportunity Employer Statement: Cognigy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Your team’s dynamic: Genetec is a leading provider of video management, access control products and license plate recognition. A key area of focus is our Public Safety and Public Administration verticals. Our Unified Genetec Solution offers a comprehensive range of products that help agencies meet their operational goals and workflows. The Account Executive (AE) on this team will be responsible for understanding those goals, customer specific workflows, and aligning the Genetec solution accordingly. Your day at a glance: Portfolio Expansion – Understand each customer’s current environment and long-term goals to proactively expand Genetec product usage Product Adoption – Close consumption gaps by helping customers fully use the platform and become strong advocates for Genetec within their organization Customer as a Reference- Foster strong relationships that lead to customer advocacy within the correction vertical community Prospecting – Proactively identify and pursue new business opportunities Aligning with the Buying Cycle – Understand where buyers are in the cycle, influence early, promote our grants program, and position Genetec in RFPs when needed Account Planning and Target Accounts – Work closely with end user customers, channel partners, and your PAE to align on goals, strategies to drive demand for the platform Internal Collaboration – Align with Sales Engineers, SMEs, PAEs and the Genetec partner team to minimize conflict and meet customer needs Tradeshows – Attend and contribute to events focused on Public Safety, Correction and Public Admin verticals End User Groups – Lead and support regional/national user groups to deepen customer engagement and insight CRM – Maintain disciplined, strategic, and timely CRM activity Training and Product Knowledge – Continuously expand product and industry expertise through Genetec resources Internal Systems and Processes – Leverage internal tools, follow internal processes, and HR systems required for the AE role What makes you a great fit: Thorough understanding of operations, compliance requirements, and workflows within Public Safety and Public Administration agencies Established relationships within the vertical Proven ability to sell to committees and navigate complex, hierarchical procurement environments Strong understanding of how Genetec products align with end user operations and workflows Familiarity with vertical-specific tradeshows, associations, and publications Deep knowledge of procurement processes and requirements used by public sector end users Ability to anticipate product and market needs based on vertical-specific trends Comprehensive understanding of the Genetec platform as it relates to Public Safety, Correction and Public Admin Exceptional time management and territory planning skills, particularly in roles requiring significant travel Let’s talk perks! Attractive compensation package with 401K match Training Tuition Reimbursement Program Work-life balance with a flexible working schedule We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us! Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

We are seeking high-energy, dynamic Business Development Representatives with exceptional drive to secure new business. Responsibilities include cold visits (75% of your time), calls, emails, LinkedIn posts, and other outreach methods.  As a Business Development Representative, you will be responsible for converting a portfolio of 250+ cold leads into active accounts. Your performance will be evaluated based on your daily activity volume and effectiveness. You will report to Sales Management and collaborate with a Senior Sales Counterpart who will join you in meetings and sales calls once opportunities are secured. Our company is an industry-leading medical group specializing in wound care services for patients in their homes. We partner with hospital-based wound care centers, skilled nursing facilities, and in-home patient care agencies to support the treatment of complex wounds. Your role is to build relationships with key decision-makers responsible for coordinating patient care in these healthcare facilities. Key Responsibilities Conduct cold visits, warm visits (fed from Inside Salesteam), and hold meetings with those responsible for referring patients. Identify and qualify leads through effective questioning and active listening. Build and maintain relationships with potential customers through follow-up meetings and communications. Collaborate with the sales team to develop strategies for converting leads into customers on a continuous improvement model. Utilize CRM software to track interactions, manage leads, and report on progress. Skills, Knowledge and Expertise Proven experience in-person managing leads to customers.  Must have the 'it' factor. Strong customer service skills with the ability to build rapport quickly. Excellent verbal and written communication skills. Familiarity with outside sales combined with inside sales processes techniques and workflow.  Self-motivated with a strong desire to achieve targets and drive results. Proficiency in using CRM systems and other sales tools is a plus. A team player who thrives in a fast-paced environment.

Remote | Flexible | High-ticket | Performance-Based We're presenting a distinct opportunity for motivated individuals to become part of our team. This offers the freedom to work independently, without direct supervision, and the flexibility to work from home or while on the go. If you're seeking a departure from the conventional 9-5 routine and desire greater autonomy over your time and finances, this opportunity may be ideal for you. It holds the promise of enhancing both your personal development and earnings, all while accommodating your preferred work hours. Requirements Requirements Generate leads through the creation and placement of basic online ads on various platforms. Conduct brief telephone or Zoom interviews. Provide support and guidance to your team members and community associates. Participate in weekly training sessions via Zoom. Benefits Total flexibility—work remotely on your own schedule. Uncapped, performance-based earnings—your results determine your income Comprehensive training to support your professional development A chance to build a purpose-driven career with impact

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe. Off the back of a $75 million Series C funding round, this is a unique opportunity to help spearhead Luminance’s sales team, leading a team of Account Executives and working with businesses spanning every sector, from major manufacturing companies and high growth technology companies to global retailers and pharmaceutical giants. As a Commercial Director you will lead, manage, and motivate an enterprise sales team to achieve key metrics and deliver exceptional results. You will also oversee the end-to-end sales process, including prospecting, lead generation, qualification, proof-of-value (POV) design/deployment, proposal development, negotiation, and closing deals. In addition, you will be key in developing and executing comprehensive sales strategies that align with Luminance's global business objectives. Responsibilities Leadership - Provide coaching, guidance, and professional development opportunities to individual AEs; assist in recruiting, staffing, and onboarding activities to grow and maintain a high-performing team. Sales Planning - Identify market opportunities, competitive landscape, and customer needs to drive sales growth. Process Management - Collaborate with internal teams to ensure seamless execution and delivery of Luminance's technology; identify gaps and propose ongoing process improvements to enhance efficiency. Forecasting and Reporting - Provide accurate sales forecasts, pipeline reports, and other sales-related metrics to senior management. Continuously monitor and analyse sales performance, making necessary adjustments to achieve targets. Requirements 2+ years of recent experience leading enterprise or commercial/mid-market sales reps in a fast-paced environment. 5+ years of full-cycle, B2B sales experience; a successful track record of winning new business at the enterprise and strategic level. Demonstrated success in forecasting, territory account mapping, research and planning and running discovery meetings for key/strategic accounts. Excellent communication skills; the ideal candidate will be a natural, confident and articulate storyteller with the ability to articulate complex ideas and engage varied audiences with ease. Ability to work autonomously while also collaborating with multi-disciplined teams. Bachelor’s or master’s degree with a GPA of 3.5 or above (US) or 2:1 and above Benefits Very competitive OTE (total package open to consideration, subject to experience)

Location: New York, NY (in-person, 5 days/week) Industry: SaaS / SMB Tech OTE: $160–200k+ (uncapped) Base: Up to $100k About the Company We’re a hyper-growth SaaS startup that scaled from $0 to $8M revenue in just 16 months, now at ~$18M and climbing fast. Backed by top-tier investors including Signal Fire, with notable angels like Odell Beckham Jr. and Reece James, we’ve proven product-market fit without a sales team. Now we’re hiring our first-ever AE to build the sales motion from scratch. This is a chance to own outbound, close revenue directly, and set yourself up for leadership as we scale toward $100M+. The Opportunity This isn’t a classic AE role. We’re looking for someone ruthless about outbound — cold calling, sourcing, and closing all in one. Our sales cycles are lightning fast (2–5 minutes), so you’ll be running a full-cycle, high-velocity motion where you eat what you kill. If you’ve sold to real-world SMBs — think dentists, physicians, HVAC shops, pharmacies, hotel owners — you know how to connect with decision-makers and close quickly. This role is perfect for someone with relentless energy, a hunter mindset, and the drive to win at all costs. What You’ll Do Run a full-cycle outbound motion: cold call, prospect, and close back-to-back deals Own high-volume cold calling (200+ dials/day) and close on the first call Target brick-and-mortar SMBs with real revenue (7–8 figure businesses) Experiment with multiple outbound channels — phone, email, in-person drop-ins — to hit quota Build the sales process alongside the founders, laying the foundation for future GTM growth Bring scrappiness, grit, and a competitive edge to a company in hyper-growth mode Requirements Experience selling to brick-and-mortar SMBs (e.g., patient management software, POS systems, business SaaS) Proven outbound/cold calling track record — thrives in high-volume, high-pressure environments Comfortable closing quickly (short sales cycles, 2–5 minutes) Self-motivated, competitive, and willing to do whatever it takes to win Excited by the ambiguity and pace of an early-stage startup Willing to relocate to NYC (no remote, no visa sponsorship)