Browse
···
Log in / Register

Customer Success Manager-Atlanta, GA Based

$80,000-95,000/year

Carbyne

Atlanta, GA, USA

Favourites
Share
Description

💡 Who We Are Hi there! We’re Carbyne, and every day, we’re on a mission to revolutionize public safety. As the global leader in emergency collaboration technology, we’re building a cutting-edge platform that helps save lives—think live video streaming, real-time chat, and precise location tracking.  Our tools empower emergency teams to respond faster and smarter, ensuring help reaches those in need ASAP! With partnerships with tech giants like Amazon, Microsoft, and AT&T, we’re innovating life-saving solutions for over 400 million people worldwide  Are you ready to make a difference with us? Let’s do this!  🚀 About the Role In this position, you’ll play a critical part in advancing Carbyne’s mission! Here's your chance to:    To bring value to our users and promote the usage of Carbyne's technology. This is a high-touch role where you'll be expected to provide excellent results and customer satisfaction. You'll act as an account manager with several responsibilities, including project initiation, operations, training, and onboarding. Work closely with our customers to manage all operational activities, ensuring that Carbyne fulfills the contracted KPI/SLA, and serve as the primary escalation point for incident reporting. You'll engage Carbyne's relevant technical resources, when necessary. You'll also collect, analyze and use data and feedback in order to make our customers’ experience with our product seamless, consistent, and exceptional. 🎯 Here’s What You’ll Be Doing Serve as the lead point of contact for any and all matters specific to our customers. Develop trusted relationships with decision-makers, key personnel, and IT staff. Engage in a high-touch communication model with customers on a regular basis, based on Carbyne's best practices. Clearly communicate product usage and analytics on a quarterly or as needed basis to the relevant stakeholders. Work closely with internal teams to present, meet, and exceed customer expectations and perceptions. Identify and track enhancement requests for future features and functionality. Advocate for customer success and adoption. Partner with Carbyne's sales team to develop a plan for customer success and expansion to achieve growth goals. Identify upsell opportunities and communicate any potential risks that would threaten renewal. Master Carbyne's products to promote customer adoption and usage, communicating the most relevant features/functionality for their specific business needs. Enhance the effectiveness and efficiency of operational processes and systems. Develop and implement customer success policies and procedures. Identify and implement strategies to improve customer satisfaction and product adoption. Understand various post-sale adoption methods and devise ways to measure and improve customer onboarding and handoff experience. Requirements 🔑 What You Bring To shine in this role, you’ll need: Proven experience as a Customer Success Manager within the SaaS tech industry. Must reside in the ATL, GA region Experience in generating training materials and executing training sessions on-site/remotely. Strong client-facing and communication skills. Advanced troubleshooting and multi-tasking skills. Passionate about building lasting customer relationships. Ability to think strategically and lead. Customer service orientation. Comfortable speaking in front of large groups. Willingness to travel up to 30% of the time for client visits. Proven customer success experience is within SaaS company serving public safety . Feeling unsure because you don’t check every box? Don’t worry, we’ve been there too. At Carbyne, we value passion, potential, and a willingness to learn. If this role excites you and aligns with your career goals, we encourage you to take a chance and apply! You might be exactly who we’re looking for! Benefits 🎁 Why You’ll Love It Here đŸ‘©đŸœâ€âš•ïž Comprehensive healthcare (medical, dental, vision). 💾 401(k) matching—because your future matters! đŸ–ïž Unlimited vacation days (yep, really!). đŸ‘¶ Parental leave—family first! đŸ’Ș Health & wellness perks to keep you feeling great.  ☎$100 monthly allowance for your phone and internet because streaming cat videos and answering emails both count as “work,” right?  Plus, you’ll join a team that believes in inclusion, equality, and having fun while making a difference.  🌍 Our Promise At Carbyne, we celebrate diversity and strive for a workplace where everyone belongs. We’re dedicated to fostering a welcoming and inclusive environment where everyone feels respected, supported, and empowered to succeed!  Where every person counts. Let’s make the world safer together!  (Note: We are unable to sponsor employment visas at this time.) The pay range for this position in Atlanta, GA is $80,000 - $95,000 + equity + benefits (including medical, dental, vision and 401K). Base pay offered may vary depending on job-related knowledge, skills, and experience.

Source:  workable View original post
Location
Atlanta, GA, USA
Show map
workable

You may also like

Workable
Outside Sales Representative
The Account Manager II – Outside Sales position will be responsible for bringing the perfect blend of hunting, farming, and customer success to the organization, ensuring our customers the receive care and support they deserve. This position will be required to drive towards our revenue goals with a strategic focus on outside sales. Requirements Engage with pre-qualified leads that align with our Ideal Customer Profile (ICP). Cultivate fresh business and revenue streams through proactive outside sales efforts and strategic cold calling initiatives. Work alongside the recruiting team to ensure they have all the required information to successfully source and recruit for the customer/job/project. Support the sales and growth efforts of the sales reps/ account managers daily. Interface directly with customer stakeholders through the entire lifecycle, continuing with site management once the project begins. Track weekly activities with the workforce on the project, collecting timesheets and managing expectations with the workforce and the customer. Track activity in our CRM (SalesForce)and leverage LaborWorx software to manage pending/active jobs and weekly rosters. Communicate with internal departments such as recruiting and finance to ensure the customer project goes smoothly and the workforce is paid accurately and on time. Meet with customers as needed, either in-person or remote Participate in job site onboarding with the workforce, either in-person or remote Promote a spirit of healthy competition and drive success among their teams. Manage multiple customer stakeholders. Establish a plan for growth and expansion, identifying opportunities for additional staffing solutions at current and upcoming customer projects or job sites. Hybrid & Communication Etiquette Communication Methods: Email — Daily/Weekly updates, updates for clients, delivery of material to clients Slack — Team-wide communication, client groups (if requested), quick announcements Zoom — Meetings, presentations, stand-ups Remote employees must be available via Slack or phone during their designated work hours and must respond to emails within 24 business hours, unless otherwise specifically requested off. Remote employees are expected to attend all mandatory company meetings and regularly check in with their teammates and manager. Benefits Employee perks and benefits include heavily subsidized healthcare plans, flexible work schedules, generous paid time off, 401k plan, and many other benefits, subject to applicable eligibility criteria and company policies.  If your expected compensation falls outside of the given range, and you are still interested in working at LaborWorx, why not join our Talent Pipeline and be kept in the loop for all new opportunities that could be a good fit for your experience. 
Atlanta, GA, USA
Negotiable Salary
Workable
Independent Sales Executive - Missouri Local
Embrace Flexibility and High Earnings with Indigo Solutions Group! Are you tired of the traditional 9-to-5 grind? At Indigo Solutions Group, we offer a better way. As an Independent Sales Associate, your mission is clear: engage in door-to-door activities to introduce residents to our blazing fast internet with no long-term contracts at an unbeatable price. Leverage our advanced mapping software and order entry systems to connect with assigned leads, sign them up for our high-speed home internet, and watch your earnings grow. It’s that simple. Ideal Candidate Profile: *****LOCAL CANDIDATES TO MISSOURI PREFERRED***** ●      Experienced Sales Professionals: Proven track record in sales, especially in residential or direct sales. ●      Independent Self-Starters: Ability to manage your own schedule and proactively achieve targets. ●      Comfortable with Door-to-Door Sales: Willingness to engage with potential customers face-to-face and effectively communicate product benefits. ●      Excellent Communicators: Strong interpersonal skills to engage potential customers and close sales. ●      Highly Motivated Individuals: Ambitious and driven to earn significant income and grow with our company. Requirements Key Responsibilities:   ●      Door-to-Door Lead Generation: Visit and convert pre-qualified residential addresses each month by going door-to-door. ●      Leads provided in almost every geographical location ●      Achieve Sales Goals: Arrange and finalize installations of internet services each month to fulfill sales targets, with additional incentives for achieving 50-75+ installations. ●      Optimize Routes: Strategically plan your daily routes to maximize efficiency and increase sales opportunities. ●      Provide Exceptional Service: Ensure a positive customer experience by delivering top-notch service and maintaining follow-up to boost satisfaction and loyalty. Benefits Benefits and Compensation: ●      Flexible Work Hours: Enjoy the freedom of working only 30 hours a week. ●      Lucrative Compensation: Commission-based pay with the potential to earn $115k+ based on your effort. ●      Independent Contractor Status (1099): Enjoy the freedom and autonomy of being your own boss, with the flexibility to manage your time and work independently. We also mentor and help you start your own LLC. ●      Energetic Sales Culture: Join a fun, high-performing team spread across six states, with weekly and monthly contests, leadership, and mentorship opportunities. ●      Autonomy: You manage your month without micro-management, while we provide the support you need. ●      Robust Support System: Benefit from comprehensive training, the latest technology, and a supportive sales culture to help you succeed.
Kansas City, KS, USA
$115,000/year
Workable
Inside Sales Representative
OneTouch Direct is looking for enthusiastic Inside Sales Representatives to join our vibrant team. As a leading provider of contact center solutions, we pride ourselves on delivering exceptional service to our clients and their customers. In this role, you will utilize your sales skills to connect with customers, present products and services, and ultimately close sales. Overview We are seeking a motivated and results-driven Inside Sales Representative to join our dynamic sales team. This role is essential in driving business growth through effective communication and relationship-building. The ideal candidate will possess a strong understanding of sales processes, competitive energy, and the ability to communicate professionally. Duties Engage customers through calls and follow-ups. Understand customer needs and recommend tailored solutions. Achieve sales targets and contribute to team goals. Maintain accurate records of customer interactions and transactions. Collaborate with other team members to enhance service delivery. Stay updated on product knowledge and industry trends. Experience Previous experience in sales or a related field is preferred Proven ability to conduct warm calling and outbound calling effectively. Strong business development skills with an understanding of market dynamics. Excellent communication skills, both verbal and written, with the ability to engage clients professionally. A proactive approach to problem-solving and the ability to work independently as well as part of a team. Join us in this exciting opportunity where you can leverage your skills in a supportive environment while contributing to our company's success! Requirements Proven experience in sales, especially in an inside sales or call center environment. Excellent verbal and written communication skills. Ability to quickly understand and present information clearly. Strong problem-solving skills and a customer-centric mindset. Ability to work independently as well as part of a team. High School Diploma or equivalent; a degree in a related field is preferred. Join us in this exciting opportunity where you can leverage your skills in a supportive environment while contributing to our company's success! Benefits WHAT YOU’LL EXPERIENCE: Full-Time Hours: 40 hours per week schedule, with overtime opportunities! GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses! 6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks! Supportive Environment: Classroom training, plus 1-on-1 support to get you going! Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment! Benefits: Health Care Plan (Medical, Dental & Vision) Growth: Opportunity for professional advancement as we grow! Culture: Diverse, welcoming culture with Employee Resource Groups Referrals: Refer a friend and earn up to $2,000 per person!
Tampa, FL, USA
Negotiable Salary
Workable
Sales Team Lead
Sales Team Lead New York City | Onsite 4 days/week | Founding Team This might just be the best sales management job in the world. Why? We’ve already got tens of thousands of happy users and companies using Fyxer AI. Now, we’re ramping up and building out our first New York sales team—and you’ll have a rare opportunity to build, own, and scale something at the ground floor. Fyxer AI launched in May 2024. We hit $1M in revenue across 3,000 paid users without spending a dollar on marketing. Then things really took off: We’ve grown from $1M to $15M in ARR in seven months Our first AEs closed over $400,000 in ARR in just months by expanding adoption We’re tracking for $50M ARR by the end of the year—and you’ll help drive it You’ll be one of our first 40 employees at a fast-growing Series A AI company, with a chance to shape our revenue, team, and the future of work. About the Role We’re looking for a strategic, hands-on SMB Sales Team Lead who’s ready to both drive deals and help others do the same. You’ll spend about half your time managing and coaching a group of Junior Account Executives, and the other half actively building your own pipeline and closing business. If you love developing talent but aren’t ready to step away from carrying a quota yourself, this could be a great next move. What You’ll Be Doing Managing and Coaching (50%) Guide the team’s inbound and outbound sales efforts—help them qualify leads quickly and run targeted outreach to new prospects Provide structured, hands-on coaching to help early-career reps hone their skills in discovery, qualification, and closing Set team goals and track performance, jumping in to help troubleshoot deals or unblock bottlenecks along the way Help onboard and train new hires, and work to constantly level up processes and playbooks so your team can focus on what matters: customer conversations and pipeline growth Carrying Your Own Quota (50%) Take ownership of your own sales pipeline—respond quickly to hot leads, run outbound campaigns, and close deals yourself Build relationships with SMB accounts, from first meeting through deal close Keep your CRM up to date, forecast accurately, and be accountable for reaching your targets Share feedback and ideas from your deals to keep refining how the whole team operates What You Bring 2–4 years of experience in a B2B sales role, with at least some experience mentoring or helping to onboard less-tenured reps (formal management experience isn’t required, but it’s a bonus) A proven record building and closing pipeline, ideally in a SaaS or tech environment selling into SMBs Comfortable jumping between helping others and hitting your own number—this role is for someone who loves both Great with sales process, tools, and data—experience with Salesforce, Outreach, Gong, or similar tools is a plus Sense of urgency, curiosity, and a genuine interest in helping customers and colleagues succeed Why This Role Matters SMBs are our biggest growth lever—and this team is at the heart of it. You’ll help shape how we engage this market and build the sales muscle we scale on! Early hires at Fyxer get unparalleled exposure, accelerated learning, and the autonomy to make real impact. Our Sales Philosophy We believe time spent with customers matters most. Our goal is to make every conversation high-leverage and give you the tools, data, and autonomy to focus on what moves the needle—whether that’s 1:1 coaching or driving new business. AI and automation power our workflows so you and your team can do what you do best: build relationships, understand needs, and close deals. Our Culture Our culture is intentional. It stems from the fact we're in the race of our lives to reshape one of the largest AI opportunities that exist; email. There is only first or last. We're going to win by: An obsession around that fact that every second counts, we have to move fast with intensity and drive hard every day. It's on you. You have autonomy to own your outcomes. Never let it slide, be relentless in challenging yourself and others to strive for the best outcome. This culture is intense; it requires focus and discipline. So we’ll do everything we can to remove distraction, support your wellbeing, and reward your impact
New York, NY, USA
Negotiable Salary
Workable
Field Marketing Specialist - Path to Leadership
Field Marketing Specialist – Path to Leadership Joyce Windows, Sunrooms & Baths Are you an experienced field marketer who’s ready for more—more responsibility, more money, and the real chance to move into leadership? Joyce Windows, Sunrooms & Baths is looking for a Field Marketing Specialist who is determined to prove themselves, build a team, and carve out a future with one of the strongest residential home improvement companies in the country. This isn’t a “show up and pass out flyers” role. We want someone who takes ownership of the neighborhoods, events, and communities we market to—someone who is hungry to hit goals, push for bigger results, and position themselves as the future leader of the department. What You’ll Do Represent Joyce Windows, Sunrooms & Baths at neighborhood and campaigns Talk to homeowners about their remodeling needs and offer free in-home estimates Set quality appointments for our sales team (the better the leads, the better your pay) Help develop marketing strategies and tactics that generate strong leads Mentor and train new marketers as you grow into a leadership track What We’re Looking For Field marketing, canvassing, or event experience – you’ve done this before and you’re good at it A strong work ethic – you put in the effort because you want the rewards Someone hungry for advancement – you see this as the first step toward managing and leading a team Outgoing, confident, and not afraid to approach people and start a conversation Willing to work evenings and weekends when the best opportunities for lead generation happen What We Offer Base pay plus strong bonuses and overrides as you advance Real growth path into leadership – we promote from within Training, mentorship, and the support to make you successful A company with over 70 years of success in residential home improvement If you’re tired of being the top performer with no path forward, this is where you can turn that hustle into a career. Apply today and take the first step toward running your own team.  
Pittsburgh, PA, USA
Negotiable Salary
Workable
New Home Sales Consultant
Join LGI Homes as a New Home Sales Consultant and play a key role in driving success at our Sunset Village community. We’re looking for passionate sales professionals who thrive on success, excel in customer service, and are motivated by working in a commission-based environment. If you're confident, coachable, and ready to make an impact, we want you on our team At LGI Homes, we’re proud to be recognized as one of the World’s Most Trustworthy Companies and a Top Workplace in the USA. Our New Home Consultants play a key role in helping families achieve their dream of homeownership. You’ll guide homebuyers through the process using our proven LGI way to deliver results and exceptional customer service. New Home Consultants enjoy unlimited earning potential, competitive commissions, paid training, a car and phone allowance, and an aggressive bonus structure. Just meeting company standards, you could earn a six-figure income! Best of all, you don’t need prior real estate experience to start—we’ll provide the training and tools you need to succeed. If you’re ready to take your career to the next level and make a real difference in people’s lives, join the LGI Homes family today! Requirements  We are looking for someone with a proven sales track record, a competitive spirit, and a passion for achieving great results! Experience in a commission-based role is preferred. As a New Home Consultant, you'll need strong communication skills, whether you’re meeting clients face-to-face or on the phone. Weekend work is a required aspect of this position, as well as a valid driver's license. Benefits This role offers a competitive compensation package, including a car and phone allowance, extensive training, and benefits such as medical, dental, and vision insurance, a 401(k) with a 4% match, an employee stock purchase plan, and a new home discount. Our strong company culture prioritizes training, goal-setting, and recognition for our team members. Commission: 2.5% commission on all closed sales under $500,000, 2.0% commission paid on all closed sales over $500,0000. Bonus Structure: Paid at various levels of closed sales achievement within a calendar year ($5,000 - $150,000 based on number of units or volume closed).
Gresham, OR, USA
Negotiable Salary
About Us
Terms of Use
Privacy Policy
Help
Contact Us
FAQ
Cookie
Cookie Policy
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.