Dental Treatment Coordinator

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. $17 - $19 per hour Responsibilities: Greet patients Answer phones Schedule patient appointments Complete new patient registration and data entry Discuss insurance benefits, authorization requirements and payment responsibilities Collect patient balances (copay/deductible/coinsurance) Perform standard day-to-day clinical administrative responsibilities Requirements High school diploma or equivalent. Prior experience in a customer service or administrative role, preferably in a healthcare setting. Excellent interpersonal and communication skills. Strong attention to detail and organizational skills. Ability to multitask, prioritize tasks, and work in a fast-paced environment. Proficient in computer skills and ability to learn new software systems. Benefits Monthly performance bonus Employee discounts Sick time earned based on New York State Paid Safe and Sick Law.

Key Duties and Responsibilities: Administrative Support Calendar Management Travel Arrangements Communication Management Meeting Coordination Personal Errands Project Support Skills and Qualifications: Organizational Skills Communication Skills Time Management Technical Proficiency Work Schedule - 3 days a week (12 pm - 5 pm)

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. $17 - $19 per hour Responsibilities: Greet patients Answer phones Schedule patient appointments Complete new patient registration and data entry Discuss insurance benefits, authorization requirements and payment responsibilities Collect patient balances (copay/deductible/coinsurance) Perform standard day-to-day clinical administrative responsibilities Requirements High school diploma or equivalent. Prior experience in a customer service or administrative role, preferably in a healthcare setting. Excellent interpersonal and communication skills. Strong attention to detail and organizational skills. Ability to multitask, prioritize tasks, and work in a fast-paced environment. Proficient in computer skills and ability to learn new software systems. Benefits Monthly performance bonus Employee assistance program  Employee discounts Employee referral program Sick time earned based on New York State Paid Safe and Sick Law.

* * * Apply only through this ad, with your resume as an attachment. * * * This is an IN-OFFICE position – not possible for remote work. PAY + BENEFITS : $26 per hour, plus benefits after 60 days, which is healthcare 80%, dental and vision 50%, life insurance, 401K after 6 months, and 2 weeks vacation time. We're a great company to stay with and grow with – could be a "forever home" for the right candidate. HOURS : 7:30 AM to 4:00 PM, Full Time, Monday thru Friday, with half hour lunch breaks. ABOUT US : Kindness rules, and we’re good to our people…great to our customers! They’re the reason we stay busy and have been in business for decades, so clients get our full attention. We’re a pleasant office/warehouse combo right off the 5 freeway near the Burbank Airport. We provide job security for those who consistently bring their A-game, so this position can be a career. Our product line is surprisingly fun, and we sincerely care about quality, so if a customer needs assistance, we are ON it. We need a like-minded, authentic individual with the best work ethic. Our ideal candidate is... • Mindful. Present. Reliable! Has integrity. • Always down to help, friendly and chill. • Can type FAST, yet also ACCURATE. • Self starter, does not like being idle. • Can hustle – understands sense of urgency. • Calm demeanor – grace under pressure. • Know how to re-prioritize as plans change. • Great at problem solving and communicating efficiently. • Quick learner. • Positive attitude. TASK LIST : – 5-star customer service – only the best! – Phone and email sales. We need a hustler who knows how to talk to customers. – Heavy Order Entry: up to 30 or more orders in one day. – Amazon + Walmart customer service and order processing. – Quotes for smaller orders (other reps here deal with bulk). – Arrange shipping for orders. – Take payments from customers over the phone. – Handle freight quotes and freight set up. – Respond to emails from customers and always give prompt answers. – Eye for detail, proofread, proof images and avoid mistakes. – Organized, good follow-up and will not drop tasks. – Able to re-prioritize as needs change + can go with the flow. – Move swiftly through customer service emails – good decision maker. – Know how to ask for help. – Good at problem solving and trouble shooting. – Assist with phones and other tasks to fill the time. – Good at handling different tasks on different days, and cover co-workers when they’re out. TO APPLY : Through this ad only, send your resume, plus if you share something unique and memorable about yourself in a cover letter, we love that. Thanks and good luck!

We are seeking a proactive and detail-oriented Medical Operations Associate to join our dynamic team. In this role, you will be responsible for ensuring the seamless flow of clinical operations by managing consult assignments, supporting clinicians during their shifts, and overseeing various communication channels. The ideal candidate will possess strong organizational skills, the ability to prioritize in a fast-paced environment, and a passion for operational excellence in a healthcare setting. Key Responsibilities: Appointment Management & clinician Support: Oversee appointment queues, assigning or reassigning visits based on priorities and coverage. Act as the primary support for clinicians, addressing shift needs, technical issues, and appointment priorities. Technical and IT Coordination: Open and manage IT support tickets on behalf of clinicians for both internal and external platforms. Follow up on tickets to ensure timely resolution of issues. Communication and Escalation: Engage with clinicians through multiple channels (e.g., Slack, email, web-based phone) to address questions, escalate issues, and ensure effective communication across teams. Data and Reporting: Track and report key operational metrics, including service level performance, clinician engagement, and shift summaries. Maintain accurate records of consult statuses and any service level misses. Customer and Partner Interaction: Manage incoming communications from patients, partners, and other stakeholders. Assign tasks or escalate issues as needed to ensure timely responses and resolution. Requirements Full-time, 40 hours per week Schedule: We operate 7 days per week, 24 hours a day and you should be prepared to work any of the various shifts supported by our team.  This position will, for the most part, be dedicated to a schedule of Thursday-Sunday (post-training). Training: Approximately 90% of your training will be conducted within the hours of 6a-8p CST, M-F. Some evenings/nights as well as weekend training will also be required for the associate to have the necessary opportunity to observe all shifts.     Remote: This is a fully remote position. Flexibility: Schedules vary based on business needs, and the candidate must be able to work any shifts that fall within the advertised hours of 12:00 AM - 11:59 PM CST, regardless of their location or time zone. Location: Candidates must reside within the continental United States and be permanent citizens. Due to contractual obligations with our partners, work cannot be performed outside of U.S. territory. No exceptions. Technology: SteadyMD will provide equipment such as an external monitor and laptop. You must have a cell phone or iPad capable of downloading Duo Mobile - this is a non-negotiable requirement.  Qualifications Experience: 2+ years in healthcare operations, customer service, or a related field. Education: A degree is not required as long as the candidate has relevant experience and is a strong fit for the role. Strong organizational and multitasking skills with the ability to prioritize effectively. Excellent communication skills, both written and verbal, with a knack for problem-solving. Proficiency with various software platforms, including EMRs, Jira, and Slack. Ability to work independently and collaborate across teams to meet operational goals. Ideal Candidate: The ideal candidate is a reliable, quick-thinking problem solver who thrives in a dynamic environment. They are adept at managing multiple competing priorities simultaneously and have a keen eye for detail. Experience in healthcare operations, customer service, or similar roles is essential, along with a genuine commitment to supporting healthcare clinicians and improving patient care delivery. Company Overview About SteadyMD SteadyMD is a pioneering healthcare company delivering personalized primary and urgent care services to patients across the U.S. We are committed to leveraging technology to offer accessible, high-quality care that empowers both patients and clinicians. Our Values Work With Integrity: We believe that through our clinical virtues, personal ethics, corporate transparency, and commitment to the fulfillment of our promises, we earn and keep the trust of our partners, colleagues, and clinicians. Collaborate Shoulder-to-Shoulder: We believe that collaboration is the cornerstone of achieving our collective goals. Demonstrate Flexibility: We believe in meeting people, challenges, and opportunities where they are. Being flexible is key to pivoting when faced with challenges and setbacks. Empower Ownership: We believe that by giving those we work with the autonomy, resources, and ownership they need, they can build the future they imagine. Accountability enables our patients, clinicians, partners, and colleagues to realize their goals with dignity, purpose, and pride. Growth Opportunities Opportunity for career advancement within the operations team as SteadyMD continues to grow. Professional development through exposure to innovative healthcare practices and technology. Application Process  To apply, please submit your resume and a brief cover letter detailing your relevant experience and why you are a good fit for this role along with a completed application. Applications will be reviewed on a rolling basis. Benefits Compensation: $20.00/Hour Benefits: Health insurance Unlimited PTO 401K Complementary primary care membership

We are a family-owned clothing company based in San Rafael in search of an office administrator/ receptionist. This is an ideal opportunity for a polished, articulate, and enthusiastic candidate who enjoys providing excellent customer service in a fast-paced office. We are looking for an engaging individual to act as the face and voice of the company as they greet outside contacts, respond to inquiries (both internal and external), and provide the highest level of customer service to both external guests and internal team members. As a candidate, you should have a professional demeanor and excellent interpersonal skills that will ensure your success in this highly visible role. You’d exhibit a diplomatic savvy and EQ skill set to interact with entrepreneurs, high-profile guests, investors, and vendors alike. Further, you’ll need the ability to prioritize and multi-task while paying close attention to detail. Key Responsibilities: • General administrative duties include but are not limited to mail and package management, meeting rooms, ordering office supplies, facilities, IT and general upkeep. • Order entry and related customer service. • Report regular operational updates. • Manage site emergency action plans, continuously reviewing and revising to ensure effectiveness; respond to emergency situations on-site (when needed) • Good project management skills and the ability to handle tight deadlines and work on simultaneous projects with little direction. • Ability to be on-site 5 days a week • Assist with the accounting team as needed Desired Skills and Experience: • 3 years in office administrative or customer service-oriented operational role • Excellent organizational skills with the ability to calmly juggle competing priorities and manage workflow • Strong interpersonal skills, demonstrated ability to interface with guests, other administrative assistants, and team members of all levels • Ability to motivate and lead self and others to deliver results in a collaborative environment • Strong teamwork and project-related skills, ensuring open communication channels across multiple functions and departments • A high degree of professionalism and ability to maintain confidentiality • Impeccable attention to detail