Manager, Delivery Final Mile/Customer Experience

Education First Credit Union (EFCU) is a full-service not-for-profit financial institution. Our mission is to enhance our members’ financial position through education, quality service, and value-minded products. Education First Credit Union was founded in 1936 by a small group of Columbus City School teachers. Our members include school employees and students in the State of Ohio. Recently our membership has been expanded to include Franklin and surrounding Counties. Recognizing the social impact of education on our society, we will continue serving school employees and students within this vital community as our primary point of emphasis. We’re based in Columbus, with an additional branch office located in Reynoldsburg. Our recruiting process: Position has been posted internally and externally. 20-minute conversation with HR 60-minute in person conversation with panel interview Job offer EFCU is looking for a Member Service Representative I (MSR I) for our Columbus Mound Street branch. Pay Range starting at $17.00 / hour. As the position with the highest member contact, the Member Service Representative I (Teller) takes individual responsibility for providing excellent member service. They create a welcoming, friendly environment for members as soon as they call our credit union, enter the doors, or begin drive-through transactions. This position is an in-office position. Candidates for this position must be located in the Columbus area and have reliable transportation to the Columbus branch location. Responsibilities: Complete daily activities such as: cashing checks and paying out money after verifying that signatures & dates are correct; receiving checks and cash for deposit; receiving visa and loan payments, verifying payment dates and amounts due. Balance currency, coin, and checks in cash drawers. Carry out special services for members, such as ordering bank cards and checks. Process transactions such as term deposits, retirement savings plan contributions, night deposits, and mail deposits. Resolve problems or discrepancies concerning members' accounts. Help members with basic questions and inquiries about their accounts using the member's account history. Actively refer members to Member Service Representative III or Assistant Branch Manager for additional cross-sale of our products and services, i.e.: share accounts, loan products, visas, investment options, etc. Engage members and prospective members in a professional and courteous manner in person and over the phone Other duties may be required and assigned. This position does offer growth opportunities and a structure career path from MSR I, MSR II, to MSR III. Requirements Education & Experience: A High School Graduate or equivalent (GED). Associate's degree preferred Financial institution or banking experience preferred, previous cash handling experiences desired. Knowledge of credit union/financial services loan products, services, policies, and procedures preferred Understanding of related legal and regulatory standards preferred Previous cash handling experience required. Technical Skills: Excellent interpersonal and communication skills necessary for communication with members, teammates, and various public relations. Ability to work in fast-paced environment at times, with strong attention to detail and service. Aptitude to operate computer related equipment, applications, and accessories; capacity to operate multiple computer web applications at the same time. Ability to work under goal driven situations. Skill to deal with the occasional unpleasant, angry or discourteous person. Working knowledge of multiple communication channels (such as: Microsoft Teams, Online Inquires, Banno or other chat platforms, etc) Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single requirement. At Education First Credit Union, we are dedicated to building a diverse, inclusive and authentic workplace, so if you are excited about this role, but your past experience doesn’t align perfectly with every single qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles. Other: Ability to work a flexible schedule, including Saturday hours on rotation Must be able to maintain confidentiality Strong listening skills Ability to service members by making them feel welcomed, engaged, and significant with every interaction This position is an in-office role. Must have access to transportation in order to travel to and from the office and to trainings and offsite meetings. Requests for reasonable accommodation will be considered. This role does have occasional overtime. Benefits EFCU offers a complete benefits package to full-time employees that reflects how much we value our employees. Benefits include: Medical / Dental / Vision coverage (including qualified dependents) Company paid Life Insurance, STD, LTD Voluntary Life Insurance Coverages Flexible Spending Account (Health and Dependent Care) 401(k) plan with a 5% company match A generous time off program Education assistance program Employee discount on certain credit union services and products Free on-site parking Education First Credit Union is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

Who is Anatomage? Anatomage is committed to transcending the limitations of existing medical education with innovative products that elevate the teaching and learning process. Our staff is relentlessly committed to quality and customer satisfaction, striving to make sure our customers realize the full benefits of our unique products. Anatomage is the global 3D medical application leader. Our products are currently installed and used in thousands of universities, institutions, clinics, and hospitals all over the US and world-wide. The Anatomage Table is the most technologically advanced 3D anatomy visualization system for anatomy education and is being adopted by many of the world’s leading medical schools and institutions. About the Role We are looking for an experienced Customer Success Manager to provide excellent customer service to our Anatomage end-users and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. A Customer Success Manager will work with a team of Customer Success Representatives and oversee their customer service operations. They will also work with managers in other departments to address customer complaints or concerns as needed. This is an on-site position based in the company's headquarters in Santa Clara. Local candidates preferred. What You’ll Do Supervising the daily operations of the Anatomage’s customer support team Facilitating all Anatomage customer onboarding, adoption, and expansion. Spearheading customer relationship management to address and resolve all installation and service issues. Identifying key opportunities by monitoring customer activities and developing solutions. Setting customer service goals for team members and helping them reach those goals Interacting with customers and handling customer queries and complaints in a timely manner Maintaining ongoing relationships with existing customers Making weekly and monthly reports and surveys and making suggestions to the development team, sales as well as marketing team. Identifying and tracking KPI's, market trends, reporting these findings by delivering regular business reviews and success plans to management team. Influencing customer success through educating customers on Anatomage’s revolutionary products or services. Collaborating with sales, marketing and product development team to deliver solutions and tools to customers Requirements Skills and Abilities Required Possess a customer-centric mindset, strong analytical background, think critically, synthesize new data quickly and prioritize efficiently. 5 + years of experience in customer service or customer support position strongly preferred Exceptional ability to communicate and foster positive business relationships Experience in managing a diverse group and training each according to Anatomage’s standards Ability to establish milestones and keep all team members on task Deep understanding of customers concerns and thoughts regarding the use of Anatomage Products and the ability to troubleshoot as needed Demonstrated success in building and implementing programs that engage, educate and deliver results against pre-defined measurement criteria Confident and eloquent communicator in writing, speaking and facilitation. Knowledge of Human Anatomy, products and their use across customer segments is ideal Qualities We Look For Familiar with Salesforce, Outreach,or other CRM systems. Proficient in Microsoft Word, Excel and PowerPoint. Strong analytical skills and ability to multitask Strong time-management skills Team player, who is pro-active and owns accountability Minimum Education and Experience Required Bachelor's degree in a relevant field (Business Administration, Anatomy, Public Health, Sales, Communication, etc.) required Benefits What We Offer Health, Dental, and Vision care for you and your family 401K savings plan with employer matching Generous PTO leave and paid holidays Opportunity to grow with the company On-site gym facility Fun, casual and blooming culture About Anatomage Anatomage has been financially robust and growing for 15 consecutive years. Doctors world-wide have enthusiastically responded to the company’s products, making us a market leader and setting the industry standard. Currently, thousands of clinics and hospitals use Anatomage's software for patient diagnosis and treatment planning. Leading radiology equipment companies use Anatomage’s software as a key component in their systems. Anatomage offers the world’s first and only life-sized virtual dissection table. Students can learn anatomy and physiology using highly interactive and accurate real human-based digital data. Institutions can offer high quality education without worrying about chemicals, facility costs, and regulatory issues. Hundreds of schools have adopted the Anatomage Table as the main teaching tool for students. At Anatomage, there is an opportunity to work alongside the best in the field. With a diverse group of people from various technical, clinical, and artistic backgrounds, Anatomage provides a culture where distinguished individuals can work and collaborate in an organic manner. Our team members all bring unique strengths and talents to their group and embrace each other's diverse perspectives. Anatomage offers a distinct work experience with an exceptional opportunity to develop careers. Our philosophy is to foster a dynamic work environment, and we are proud to let our employees' knowledge and responsibilities grow with the company. In the U.S., the standard base pay range for this role is $90,000.00- $130,000.00 Annual. This base pay range is for the U.S. and is not applicable to locations outside of the U.S.. Actual amounts will vary depending on experience, performance and location. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. Anatomage is an Equal Employment Opportunity employer. We do not offer H1B Sponsorship at this time. Local candidates preferred. Fraud Recruitment Disclaimer It has come to our notice that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondences, claiming they are representatives, subsidiaries or under contract with Anatomage, Inc., and, thus, pretending to represent Anatomage. The main purpose of these correspondences and announcements is to obtain privileged information from individuals, or to induce people to pay a fee for services related to recruitment or training or a new role. Anatomage does not: Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.; Request payment of any kind from prospective candidates for employment or any sort of fees; Authorize anyone to either collect money or arrive at any monetary arrangement in return for a job at Anatomage; and Request or require personal documents like bank account details, tax forms or credit card information as part of the recruitment process. Legitimate emails from @anatomage.com domains are from the organization, anything outside of the stated domain is likely a scam and fraudulent email. If you have received an offer from any domain other than @anatomage.com, it is likely a scam and not a legitimate offer. Please do not provide any personal information to the imposters posing as recruiters or the HR manager of Anatomage, Inc. We recommend blocking and reporting their accounts for unauthorized and fraudulent behaviors.

Home Health & Personal Care Aides Can Work Anywhere… The BEST work with us! QUEENS & FAR ROCKAWAY Schedule: Live In & hourly Salary:$19.10 Live In: $300 Per Day What You Will Do Assist with daily living activities (bathing, dressing, grooming)  Monitor and report vital signs to the supervising nurse  Provide emotional support and companionship  Perform light housekeeping tasks  Escort clients to medical appointments  Document activities and observations Who You Will Be To support cultural connection and comfort Completed formal training program  Strong interpersonal skills and attention to detail  Compassionate, independent, and able to maintain confidentiality  Transportation is provided  

Airline Customer Service Agent - Chinese/English Speakers On-site | Operations | Pacific Aviation | Part Time Los Angeles, California, United States Overview Do you thrive on helping others, have the charm to make anyone feel at ease, and the language skills to connect with our Chinese-speaking travelers? If so, Pacific Aviation is looking for enthusiastic individuals to join our team at LAX as Airline Customer Service Agents—and we’re especially seeking bilingual Chinese/English speakers who can turn travel challenges into positive experiences! We’re Pacific Aviation—the dedicated team behind seamless airport experiences. As the friendly face passengers rely on, you’ll be the helping hand that ensures every traveler feels supported and valued. Whether it’s assisting at check-in or guiding them at the boarding gates, you’ll play a vital role in creating memorable travel moments. Your Mission: As an Airline Customer Service Agent, you’ll be the guiding star that helps passengers navigate their travel journey. Here’s how you’ll make an impact: Warm Welcomes & Friendly Farewells: Greet passengers with a smile at the check-in counters, ensuring they feel valued from start to finish. Boarding Pro: Make clear, accurate announcements, check travel documents, and assist with boarding and deplaning for both domestic and international flights. Travel Expert: Provide accurate directions, answer questions, and help passengers feel confident navigating the airport. Team Collaborator: Work closely with teammates, airline personnel, and supervisors to ensure seamless operations and exceptional service. Note: This role involves standing and walking for the majority of your shift. Why You’ll Love This Role: You won’t just be assisting passengers; you’ll be the reason they feel welcomed and supported on their journey. You’ll get to meet people from around the world, grow professionally, and be part of a dynamic, inclusive team at one of the world’s busiest airports. Requirements What You Bring: Bilingual Brilliance: Fluency in both Chinese (conversational and written) and English to provide clear communication and exceptional service. Team Spirit: You thrive in a team environment and love working collaboratively to achieve common goals. Growth Mindset: You see challenges as opportunities to learn and grow. Professionalism: You carry yourself with confidence, courtesy, and care. Attention to Detail: You ensure accuracy and efficiency in all tasks, from documentation checks to passenger assistance. Flexibility & Reliability: Available for part-time shifts, including mornings (5:00 AM - 12:00 PM), afternoons (1:00 PM - 8:30 PM), and evenings (4:30 PM - 10:30 PM). You must be available at least four (4) days per week, including weekends and holidays. Positive Attitude: You bring a “whatever it takes” mindset to keep things running smoothly. Legal Eligibility: Authorized to work in the U.S. without sponsorship. Benefits Pay: $23.15 - $25.15 per hour Health & Wellness: Access to medical, dental, and vision benefits. Financial Security: 401(k) program with company contribution. Work-Life Balance: Paid time off to relax and recharge. Growth & Learning: Paid training to set you up for success. Team Perks: Referral Bonuses: Bring your friends along for the ride! Cell Phone Reimbursement: Stay connected with ease. Parking Discounts: Because your commute should be hassle-free. Uniforms Provided: Look sharp without the extra expense. Note: During orientation and any pre-employment gap while awaiting clearance from U.S. Customs and Border Protection (CBP), you’ll be compensated at a reduced rate of $17.28 per hour. Once cleared, your pay will be adjusted to the standard hourly rate stated above.

Job Type: Full-time; 100% in-office at our Northgate (Seattle) headquarters; hiring multiple candidates for this position as our company grows! Salary: $21.00 per hour Who We Are: Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and gives you applicable skills to use in your career? You’ve come to the right place! You can make a direct and positive impact by helping patients access mental health care and supporting mental health practitioners to run successful and sustainable practices. Mindful Support Services is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have added over 2,000 providers throughout our 16 locations, and we are continuing to grow!  We encourage you to apply if you have had customer service experience in ANY fast-paced industry! About the Role: This role is internally called "Client Support Specialist" and serves as the initial contact for new client intakes and appointment scheduling. The Client Support Specialist is trained to pair new clients with the provider that best fits their needs. They also build healthy relationships with clients over the phone by educating and setting expectations about insurance, authorizations, payments, and individual provider policies. Client Support Specialists perform an essential function in improving our community's access to mental health care. No prior medical or insurance experience is required; in-depth training is provided by the skilled and supportive team. Responsibilities: Create a warm and welcoming phone call for new clients calling to access mental healthcare for the first time. Match new clients with the mental health provider that best suits their needs. Communicate clearly and effectively. Demonstrate excellent attention to detail when entering client data. Meet personal/team qualitative and quantitative goals. Assist with emotionally challenging phone calls and refer clients in crisis to the appropriate resources. Educate clients about insurance, authorizations, provider policies, and payments. Requirements Who We Hire: Customer Service Experience: 2+ years of experience in a fast-paced customer support role. Resilience: Navigate challenging conversations with empathy and maintain composure while supporting clients facing minor or severe mental health issues. Growth Oriented Mindset: Embrace challenges, seek continuous improvement, be open to feedback and learning opportunities. Strong Communication Skills: Communicate clearly and effectively over the phone, email or Microsoft Teams. Multitasking and Time Management: Handle multiple tasks, setting priorities, and managing time efficiently. Problem-Solving Skills: Match clients with the appropriate provider based on their needs once trained. Positive Attitude: Maintain a positive and professional attitude, even in challenging situations. Commitment to Community: Passion for improving access to mental health care in the community. Schedule: Full-time Team rotates opening, mid, and closing shifts during operating hours of 7:30am-8:10pm. Monthly rotating weekend shifts 8am-5pm 5 shifts per week for Full-Time; includes rotating weekends Benefits We provide our full-time employees with: 75% coverage of health, dental, and vision insurance 15 PTO days accrued annually 6 paid holidays per year 401k matching Life Insurance Professional development training and opportunities for advancement We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health! It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment. Job Type: Full-time Salary: $21.00 per hour Hiring multiple candidates for this position as we grow as a company!

At Blue Nile, we believe that love deserves better.  We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry.  From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love.  Blue Nile is looking for a Full-Time Luxury Sales Consultant who is eager for an exciting opportunity to join our retail showroom in the Bellevue Square in Bellevue, WA. The ideal candidate understands the white glove culture and has a passion to educate customers about jewelry purchases. A Luxury Sales Consultant at Blue Nile is outgoing, passionate and strives to help others. The company’s customer service goal is to enhance and grow the brand connection experience for customers. Luxury Sales Consultants do this through being professional, accessible, enthusiastic, and interested in a career that creates a “Jeweler for Life” relationship with Blue Nile.  Responsibilities: Communicate the Blue Nile difference, instilling trust and confidence in our brand Demonstrate exceptional customer service and continually develop your product knowledge to educate customers Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience Proactively follow up on all internal and external communications while maintaining Blue Nile service standards Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth Continuously maintain excellent attendance and punctuality Consistently achieve or exceed company sales and service goals Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer. Requirements Previous retail sales or customer service experience required. High School Diploma or GED Jewelry experience a plus but not required Mandarin Speaking Preferred Excellent interpersonal, creative problem solving, organizational and time management skills Excellent listening, written and verbal communication skills Strong attention to detail and high integrity Ability to work within deadlines in a fast-paced environment Strong computer, typing/keyboarding, and data entry skills; aptitude to effectively and efficiently navigate through all computer systems Ability to stand for extended periods of time Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons Authorized to work in the U.S Benefits The hourly pay range for this job is $21.00 - $25.00. Base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus.  Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions. #LI-WK1