Retail & Customer Care Associate

Do you have a passion for fitness? Love providing outstanding customer service? If so, we have the perfect opportunity for you! East Bank Club is looking to add an energetic Fitness Attendant to its award-winning team! You will perform cleaning and sanitation duties of the fitness areas and equipment, assist members with equipment usage and respond to questions or inquiries while demonstrating above-average customer service skills, to help our members live well. Pay Rate: $19.00 per hour. This role is considered entry level. Full-time: Tuesday: 4:45am-11am Wednesday: 4:45am-11am Thursday: 4:45am-11am Friday: 4:45am-11am Saturday: 6:45am-12pm Job Responsibilities: Warmly greet all members/guests with hello or eye contact. Perform assigned cleaning responsibilities and maintain sanitation of the fitness areas and its equipment. Ensure all weights and accessories are racked after use and educate members on this proper protocol. Instruct users on the proper use of equipment. Offer tips on stretching. Help check-out/check-in locked equipment to members. Determine and respond to member needs and inquiries. Communicate and enforce Club policies and promote safety within the fitness areas. Report all problem users to the manager. Requirements Must be authorized to work in the USA. We use E-Verify. Current CPR/AED & First Aid Certification holder or able to get it within their first 30 days of employment (we host classes 1/ month) Basic knowledge of cardiovascular, sectorized, and free-weight equipment. Attention to detail and ability to work productively unsupervised. Must be personable, organized, self-motivated, and team-oriented. Must be able to provide outstanding customer service skills.   Schedule flexibility. Must be able to work early mornings, weekends, and holidays. Must be able to stand for long periods of time, bend over, squat, reach, lift and carry substantial weights up to 50 lbs. Benefits Time Off & Retirement Paid Time Off 401(k) with company match up to 3% Value Sharing (Profit sharing) Holiday Bonus Paid Parental Leave Health & Wellness: Comprehensive health, vision, and dental insurance HSA and FSA enrollment options Short- & Long-Term Disability options Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage Long-Term Care options: Coverage up to 50% of annual income Accident and Critical Illness Insurance EAP (Employee Assistance Program) Pet Insurance through MetLife Employee Perks: Free workout privileges Employee discounts in the Pro Shop, Spa & Salon services and in the Market Parking and transit benefits (pre-tax deduction) Access to Tickets at Work discounts Tuition reimbursement Diversity, Inclusion, and Belonging Matters: East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds. East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.

Looking for someone with experience in house, hotel, condo, and business cleaning, who resides in the Keys, is responsible, and has their own transportation to work Monday through Friday and some Saturdays, from Key Largo to Islamorada and Lower Matecumbe. And one person for Big Pine/Marathon/Key West who lives there 305 600-8256 Eric

Customer Service Specialist – Remote Work, $19/hr Start, No Degree Necessary Do you excel in helping others and enjoy resolving issues? We’re seeking dynamic individuals to fill the role of Remote Customer Service Specialist. This position offers the opportunity to provide exceptional service and support to our customers from the convenience of your home. What You’ll Do: Address customer inquiries and issues promptly and empathetically. Resolve problems efficiently, ensuring customer satisfaction. Communicate clearly and effectively, both in writing and verbally. Maintain a friendly and professional demeanor at all times. Who We’re Looking For: Individuals with a passion for service and a proactive attitude. Excellent communication skills and the ability to relate well with others. Self-motivated individuals who can manage their workload effectively. Technological proficiency, comfortable using various software and systems. What’s in It for You: The ability to work entirely remotely, providing significant flexibility. Create your own schedule to best fit your personal and professional life. A competitive starting salary of $19 per hour, with potential for growth. Access to training and development opportunities to further your career. Join Us Today: Additional Information: Experience or a degree is not required, but a quiet home office space and stable internet are necessary. All candidates will undergo a background check. Our company is dedicated to creating a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Join Our Team as a Remote Customer Service Agent – No Degree Required, Starting at $19/hr Passionate about helping people and skilled at resolving issues? We're looking for proactive individuals to enhance our team of remote customer service agents. As an essential part of our team, you'll ensure all customer interactions are handled with professionalism and warmth, serving a broad spectrum of clients from your own home. What you’ll be doing: Providing timely and effective solutions to customer inquiries and concerns Skillfully managing and resolving customer complaints Communicating clearly and effectively in both spoken and written forms Consistently demonstrating a positive and cooperative attitude What makes you a perfect fit: A deep-seated passion for customer service excellence Superior communication skills and the ability to connect with others The capability to prioritize effectively and work independently Proficient in computer use and navigating various software platforms What we offer: The ability to work remotely, giving you flexibility in your work location Flexible working hours that you can adapt to your life Competitive salary starting at $19 per hour, with room for growth Opportunities for professional development in a supportive environment Ready to join us? Additional Information: Experience or a degree is not a prerequisite, though you must have a quiet workspace and stable internet connection. All prospective employees must undergo a background check. Our company is an equal opportunity employer committed to diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Remote Customer Support Specialist – $19/hr Starting, No Degree Necessary Are you dedicated to providing exceptional customer service and skilled at resolving issues? We’re looking for driven individuals to join our team as Remote Customer Support Specialists. Work from your home office while helping customers navigate their needs and ensuring a positive experience with every interaction. Responsibilities: Address customer inquiries with patience and detailed understanding. Resolve complaints and issues swiftly, aiming for first-contact resolution. Communicate effectively, ensuring all customer communications are clear and professional. Maintain a positive and professional demeanor, contributing to a collaborative team atmosphere. Qualifications: Strong passion for customer service and a helpful, patient attitude. Excellent communication skills, capable of engaging effectively with diverse individuals. Ability to work independently, manage time effectively, and prioritize tasks. Proficiency with technology, comfortable navigating multiple software environments. What We Offer: The opportunity to work remotely, eliminating the daily commute. Flexible scheduling that supports work-life balance. A competitive salary starting at $19 per hour, with room for growth. Professional development opportunities within a supportive team environment. Apply Today: Additional Information: No previous professional experience or educational qualifications are required. Candidates need a quiet, professional workspace and reliable internet. All candidates are subject to a background check. Our company is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Remote Customer Care Champion – $19/hr Start, No Degree Necessary Do you have a flair for communication and a passion for helping others? We are seeking enthusiastic individuals to join our team as Remote Customer Care Champions. This is a perfect opportunity for those who excel in a supportive role and are committed to creating exceptional customer experiences from their home office. Key Responsibilities: Address and resolve customer inquiries with urgency and empathy. Ensure customer satisfaction by providing thoughtful and effective solutions. Maintain professional and clear communication across all interactions. Contribute to a team environment with a positive and proactive attitude. Ideal Candidate Profile: Passionate about delivering excellent customer service. Excellent verbal and written communication skills, with the ability to engage customers effectively. Independent and efficient, with strong time management skills. Comfortable with technology and proficient in various digital tools and platforms. What We Offer: Remote work setup, allowing you to work from anywhere. Flexible hours to fit around your personal commitments. A starting wage of $19 per hour with potential for growth. Career advancement opportunities within a supportive and collaborative team. Join Our Team: Additional Information: No previous experience or academic qualifications are required. Candidates need a quiet, distraction-free workspace and reliable internet. All candidates will undergo a background check. Our company is an equal opportunity employer, committed to inclusion and diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR