Desktop Support Technician (On-Site)

Job Title: Product & Go-to-Market Strategy Lead Location: New York NY (Travel Required) – No sponsorship available Employment Type: Full-Time About Madison Ave Consulting Madison Ave Consulting is the team behind Pulse, our Salesforce-native product designed to give organizations clear, actionable visibility into their projects, resources, and outcomes. As a Salesforce consulting partner, we built Pulse to bridge the gap between technology and business goals, helping leaders make smarter decisions with real-time insights directly inside Salesforce. About the Role We are looking for an experienced leader to take ownership of the go-to-market strategy, product roadmap, and partner/channel enablement for our Salesforce solution, Pulse. In this role, you’ll bring proven expertise in driving SaaS product growth. Requirements Key Responsibilities Go-to-Market Leadership: Develop and execute GTM strategies for our Salesforce Product “Pulse”, aligning with Madison Ave’s ideal customer profile and growth objectives. Lead product launch readiness, ensuring seamless, packaging, and sales enablement across teams. Partner with Sales, Finance, and Operations to surface risks, identify opportunities, and drive course corrections in real time. Coordinate and lead product demos and presentations for internal and external stakeholders. Product Strategy & Management: Own the roadmap for Pulse, driving product-led growth. Translate customer and partner feedback into actionable product requirements. Work with development teams to prioritize features that improve customer experience, profitability, and scalability. Channel & Partner Enablement: Strengthen collaboration with value-added reseller (VAR) and partner networks to expand reach and maximize customer lifetime value. Enable partners through marketing collateral, training, and operational tools that drive adoption and revenue growth. Qualifications 4+ years of experience in Product Management, GTM Strategy, Revenue/Commercial Operations, or Channel Enablement (SaaS required, Salesforce strongly  preferred). Proven track record of driving revenue growth through product strategy and/or partner-led channels. Deep understanding of mid-market buyer needs and the levers that drive adoption and retention. Strong forecasting, planning, and execution skills with comfort operating in fast-paced environments. Excellent executive presence with the ability to influence cross-functional stakeholders and external partners. Analytical mindset with the ability to translate data into strategic decisions. Benefits Why Madison Ave Consulting? Join a high-performing team of seasoned Salesforce professionals Be part of a growing consultancy rooted in healthcare and enterprise delivery Enjoy flexible remote work, a collaborative and respectful culture, and a focus on professional growth Work on meaningful Salesforce projects that drive real impact for clients Represent Madison Ave at client engagements, Salesforce events, and industry conferences

Location: Washington, DC (Hybrid) Clearance Required: Active Secret Position Type: Full-Time We are seeking a highly skilled Senior Data Engineer to support the U.S. Coast Guard Office of Data & Analytics (ODA). The ideal candidate will bring expertise in Databricks, SQL, ETL pipelines, and cloud-based data frameworks to enable enterprise-scale analytics and decision-making. This role will involve designing, building, and orchestrating data pipelines, collaborating with analysts and developers, and implementing CI/CD practices to ensure scalable, reliable, and secure data solutions. Primary Responsibilities: Build, test, and orchestrate data pipelines in Databricks. Design and optimize data structures, schemas, and ETL processes. Translate business use cases into SQL queries, reports, and dashboards. Manage database objects in development environments without impacting production. Automate workflows using Databricks Workflows or the Jobs API. Integrate code into GitHub/GitLab and support CI/CD practices. Diagnose data gaps and quality issues, and design test cases for validation. Collaborate with developers and analysts to synchronize code and ensure reliability. Requirements Minimum Qualifications: Active Secret clearance (required at time of application). Bachelor’s or Master’s degree in Computer Science, Data Engineering, or a related field. 7+ years of professional experience in data engineering. Expert-level proficiency in Databricks, Apache Spark, and SQL. Experience with ETL tools such as Kafka, Airflow, or AWS Glue. Proficiency with CI/CD pipelines and GitHub/GitLab version control. Knowledge of cloud platforms (AWS, Azure, GCP). Excellent problem-solving, debugging, and collaboration skills. Preferred Qualifications: Experience supporting federal or mission-critical analytics programs. Knowledge of data governance and metadata management practices. Familiarity with containerization or orchestration tools (Docker, Kubernetes). Eligibility: Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Active Secret clearance required for this role. Benefits Salary: Competitive, commensurate with experience.

Location: Washington, DC (Hybrid) Clearance Required: Active Secret Position Type: Full-Time We are seeking a highly experienced Senior Agile Program Manager to support enterprise data and analytics initiatives for our federal client. The ideal candidate will bring deep expertise in Agile program management, stakeholder coordination, and strategic planning. This role will involve leading program execution, facilitating cross-functional collaboration, and ensuring mission alignment while driving Agile best practices across multiple teams. Strong communication, executive briefing, and risk management skills are essential, along with demonstrated success managing large-scale federal programs. Primary Responsibilities: Lead program management activities across multiple Agile teams to deliver enterprise data and analytics initiatives. Develop, maintain, and track program schedules, milestones, and deliverables. Facilitate Agile ceremonies including PI Planning, Sprint Reviews, Retrospectives, and Stand-ups. Coordinate with stakeholders to define program goals, prioritize backlogs, and ensure strategic alignment. Manage program risks, issues, and dependencies while developing mitigation strategies. Provide program status updates through dashboards, executive briefings, and reports. Support strategic planning by aligning resources, technology, and funding to program objectives. Oversee technical writing, documentation, and action item tracking for leadership reviews. Serve as the primary liaison between BIT, client leadership, and cross-functional delivery teams. Requirements Minimum Qualifications: Active Secret clearance (required at time of application). Bachelor’s or Master’s degree in Business, Computer Science, or a related field. 10+ years of program/project management experience in IT or data-focused programs. Strong background in Agile frameworks such as SAFe, Scrum, and Kanban. Demonstrated success managing large-scale federal programs with multiple stakeholders. Proficiency with Agile tools including JIRA, Confluence, and MS Teams. Excellent communication, facilitation, and executive briefing skills. Preferred Qualifications: PMP, SAFe Program Consultant (SPC), or PMI-ACP certification. Experience supporting enterprise data and analytics initiatives in federal environments. Knowledge of portfolio-level Agile practices and governance models. Eligibility: Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Active Secret clearance required for this role. Benefits Salary: Competitive, commensurate with experience.

Location: Washington, DC (Hybrid) Clearance Required: Active Secret Position Type: Full-Time We are seeking a highly skilled Senior Data Scientist to support enterprise data and analytics initiatives for our federal client. The ideal candidate will bring expertise in AI/ML development, advanced analytics, and automation to deliver mission-focused solutions. This role will involve providing technical leadership, developing predictive models, and collaborating with cross-functional teams to ensure analytics capabilities are scalable, secure, and aligned with enterprise objectives. Strong proficiency with Python, AI/ML frameworks, and RPA tools is required. Primary Responsibilities: Provide technical leadership on enterprise analytics and AI/ML solutions. Design, develop, and deploy machine learning models and predictive analytics. Utilize Python, Anaconda, and Jupyter notebooks for modeling and prototyping. Collaborate with Data Engineers to integrate models into scalable data pipelines. Support data governance activities including tagging, metadata management, and secure sharing. Develop RPA solutions to automate business processes. Evaluate and recommend analytics products to ensure mission alignment. Communicate findings through dashboards, data visualizations, and technical reports. Requirements Minimum Qualifications: Active Secret clearance (required at time of application). Bachelor’s or Master’s degree in Data Science, Computer Science, Mathematics, or a related field. 7+ years of professional experience in data science, AI/ML, and advanced analytics. Strong proficiency with Python, Anaconda, and Jupyter notebooks. Expertise in AI/ML frameworks such as TensorFlow, PyTorch, and Scikit-learn. Experience with RPA tools (UiPath, Automation Anywhere, or Python-based automation). Familiarity with Databricks, Apache Spark, and SQL. Excellent communication, documentation, and stakeholder engagement skills. Preferred Qualifications: Experience supporting federal or regulated environments. Knowledge of MLOps practices for deploying and managing ML models at scale. Background in data governance and enterprise metadata management. Eligibility: Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Active Secret clearance required for this role. Benefits Salary: Competitive, commensurate with experience.

Location: Washington, DC (Hybrid) Clearance Required: Active Secret Position Type: Full-Time We are seeking a skilled Cybersecurity / Data Compliance Analyst to support enterprise data and analytics initiatives for our federal client. The ideal candidate will bring expertise in security assessments, compliance frameworks, and risk management to ensure that systems and data practices meet federal cybersecurity requirements. This role will involve supporting Assessments & Authorizations (A&A), managing POA&Ms, conducting risk assessments, and aligning cybersecurity and data governance practices across mission-critical programs. Strong communication, documentation, and stakeholder engagement skills are essential, along with hands-on experience in eMASS and federal security standards. Primary Responsibilities: Support Assessments & Authorizations (A&A) processes in eMASS. Develop, track, and manage Plans of Action & Milestones (POA&Ms). Conduct risk assessments of systems and enterprise data processes. Collaborate with system owners and engineers to ensure compliance with federal security policies and standards (FISMA, NIST, DHS directives). Document findings, recommendations, and remediation actions for leadership and stakeholders. Assist in aligning data governance and cybersecurity practices across teams. Support internal and external compliance audits and reporting requirements. Provide advisory support on data protection, metadata management, and secure data sharing. Requirements Requirements Minimum Qualifications: Active Secret clearance (required at time of application). Bachelor’s degree in Cybersecurity, Information Systems, or a related field. 5+ years of experience in cybersecurity compliance, risk management, or A&A. Hands-on experience with eMASS and POA&M lifecycle management. Familiarity with NIST Risk Management Framework (RMF) and DHS/DoD security standards. Strong knowledge of FISMA, FedRAMP, and information assurance policies. Excellent documentation, analytical, and stakeholder communication skills. Preferred Qualifications: Security certifications such as Security+, CISSP, CISM, or equivalent. Experience supporting federal or regulated environments. Knowledge of secure data governance and metadata management practices. Eligibility: Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Active Secret clearance required for this role. Benefits Salary: Competitive, commensurate with experience.

Location: Washington, DC (Hybrid) Clearance Required: Active Secret Position Type: Full-Time We are seeking a skilled Business Data Steward to support enterprise data and analytics initiatives for our federal client. The ideal candidate will bring expertise in data governance, metadata management, and ensuring enterprise-wide data quality and integrity. This role will involve collaborating across business and technical teams to ensure that data assets are accurate, consistent, and aligned with mission objectives. Strong communication, documentation, and stakeholder management skills are required, along with hands-on experience in governance frameworks and metadata tools. Primary Responsibilities: Serve as the primary steward for assigned data domains, ensuring compliance with governance standards. Support data tagging, metadata management, and enterprise data sharing processes. Collaborate with Data Engineers and Scientists to integrate governance requirements into pipelines and analytics products. Monitor and enforce data quality standards while identifying gaps and inconsistencies. Maintain documentation of data definitions, lineage, and usage. Provide input on enterprise data policies, standards, and best practices. Partner with business stakeholders to align data management practices with operational needs. Support audits, compliance reviews, and security requirements related to sensitive data. Requirements Requirements Minimum Qualifications: Active Secret clearance (required at time of application). Bachelor’s degree in Information Systems, Data Management, or a related field. 5+ years of experience in data stewardship, data governance, or metadata management. Strong knowledge of data governance frameworks and best practices. Familiarity with metadata management and data cataloging tools. Working knowledge of SQL and ability to collaborate with technical data teams. Excellent documentation, communication, and stakeholder engagement skills. Preferred Qualifications: Experience working in federal or regulated environments. Knowledge of data quality assessment methodologies and metrics. Background in supporting enterprise data management or analytics programs. Eligibility: Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Active Secret clearance required for this role. Benefits Salary: Competitive, commensurate with experience.